Chapter 8
8-32
Hardware error.
03130031-2E23
Turn off printer, wait, then
turn on again.
03130031-2F23 Purge motor error
Pump inoperable
Check the purge unit.
Hardware error.
03130031-2E25
Turn off printer, wait, then
turn on again.
03130031-2F25 Unable to detect the carriage motor home position Check the carriage unit.
Check the linear encoder for smears.
Hardware error.
03130031-2E26
Turn off printer, wait, then
turn on again.
03130031-2F26 Carriage inoperable Check the carriage unit and surrounding parts.
Hardware error.
03130031-2E27
Turn off printer, wait, then
turn on again.
03130031-2F27 Carriage move timeout Check the carriage unit and surrounding parts.
Hardware error.
03130031-2E2A
Turn off printer, wait, then
turn on again.
03130031-2F2A Unable to detect the feed roller home position Check the feed roller encoder and surrounding part.
Check to see if paper has not jammed.
Hardware error.
03130031-2F2B
Turn off printer, wait, then
turn on again.
03130031-2F2B LF operation failure Check to see if paper has not jammed.
Check the feed motor and feed roller.
Hardware error.
03130031-2E2E
Turn off printer, wait, then
turn on again.
03130031-2F2E Roll travel timeout Check the roll feed unit.
Hardware error.
03130031-2F32
Turn off printer, wait, then
turn on again.
03130031-2F32 Multi sensor error Check the environment for interferences from
outside light.
Replace the multi sensor unit.
Calibration
There is a problem with the
multi-sensor.
Cancel calibration.
03130031-2F35 Color calibration disabled Check the parts counter in service mode.
Replace the multi sensor unit.
Calibration
There is a problem with the
multi-sensor.
Cancel calibration.
03130031-2F35 The detection value of the temperature/humidity
sensor was the ranges that were adjustment
impossibility when performing color calibration.
Check the paper on which a pattern is printed for
smears.
Check the environment for interferences from
outside light.
Clean the printhead.
Hardware error.
03130031-2F3A
Turn off printer, wait, then
turn on again.
03130031-2F3A Valve motor error Check the ink supply unit.
Hardware error.
03130031-2F3B
Turn off printer, wait, then
turn on again.
03130031-2F3B CS communication error Remove the ink tanks and then reload them.
Replace the ink tank.
Check the main controller PCB.
Hardware error.
03130031-2F3C
Turn off printer, wait, then
turn on again.
03130031-2F3C LF pressure error Check the pinch roller and surrounding parts.
Replace the pinch roller pressure drive unit.
Hardware error.
03130031-2F3D
Turn off printer, wait, then
turn on again.
03130031-2F3D HP maintenance jet pump motor overload error Check the purge unit.
Hardware error.
03130031-2F3E
Turn off printer, wait, then
turn on again.
03130031-2F3E HP maintenance jet pump motor move timeout error Check the purge unit.
Hardware error.
03130031-2F3F
Turn off printer, wait, then
turn on again.
03130031-2F3F HP maintenance jet pump motor error Check the purge unit.
Hardware error.
03130031-2F46
Turn off printer, wait, then
turn on again.
03130031-2F46 Platen shutter failure Check the platen shutter and shutter HP sensor.
Hardware error.
03130031-2F48
Turn off printer, wait, then
turn on again.
03130031-2F48 VH voltage error Check the power supply unit.
Hardware error.
03130031-2F49
Turn off printer, wait, then
turn on again.
03130031-2F49 Left printhead short-circuit error detection (VH
leakage)
Check that the left printhead is attached correctly.
Check the contact of left printhead and surrounding
parts.
Replace the left printhead.
Replace the carriage unit.
Hardware error.
03130031-2F4A
Turn off printer, wait, then
turn on again.
03130031-2F4A Incorrect main controller PCB attachment error Check the main controller PCB.
Replace the correct main controller PCB.
Display massage Code* Condition detected Action
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