COPYRIGHT © 1998 CANON INC. CANON PC400/420/430,FC200/220 REV.0 JAN.1998 PRINTED IN JAPAN (IMPRIME AU JAPON)
CHAPTER 10 TROUBLESHOOTING
10-23
21. The copy is blank.
Cause Step Checks YES/NO Remedies
Cartridge
1 Is the cartridge set in the copier? NO Set the cartridge in the
copier.
2 Does the cartridge have toner? NO Replace the cartridge.
3 Has the seal been removed from
the cartridge?
NO Remove the seal.
4 Set the cartridge in the copier,
and close the copier.
Does the drum cover shutter
open without fail?
NO Make adjustments so that
the shutter opens
smoothly.
Drum drive assembly
5 Is the drum drive gear rotating
normally?
NO Check the drum drive
assembly.
High-voltage
transformer
6 Are the primary charging
terminal at the front left of the
cartridge and the high-voltage
terminal at the bottom of the
copier in firm contact?
YES Check the high-voltage
transformer (DC controller/
DC power supply PCB).
Terminals for primary
charging,
Cartridge
NO 1. Check the contact for
electrical continuity.
2. Try replacing the
cartridge.
Cause Step Checks YES/NO Remedies
1 Is the scanning lamp ON during
copying operation?
YES Check if the cartridge is
set properly.
NO See “The scanning lamp
fails to go ON.”