Cisco 7906G Administration Guide

11
Cisco Unified IP Phone 7906G and 7911G Administration Guide for Cisco Unified CallManager 5.1
OL-11515-01
Contents
Verifying TFTP Server Settings 4
Verifying IP Addressing and Routing 4
Verifying DNS Settings 5
Verifying Cisco Unified CallManager Settings 5
Cisco Unified CallManager and TFTP Services Are Not Running 6
Creating a New Configuration File 6
Registering the Phone with Cisco Unified CallManager 7
Cisco Unified IP Phone Resets Unexpectedly 8
Verifying Physical Connection 8
Identifying Intermittent Network Outages 8
Verifying DHCP Settings 9
Checking Static IP Address Settings 9
Verifying Voice VLAN Configuration 9
Verifying that the Phones Have Not Been Intentionally Reset 10
Eliminating DNS or Other Connectivity Errors 10
Checking Power Connection 11
Troubleshooting Cisco Unified IP Phone Security 11
General Troubleshooting Tips 15
Resetting or Restoring the Cisco Unified IP Phone 18
Performing a Basic Reset 18
Performing a Factory Reset 19
Using the Quality Report Tool 20
Monitoring the Voice Quality of Calls 21
Where to Go for More Troubleshooting Information 23
Cleaning the Cisco Unified IP Phone 24
APPENDIX A Providing Information to Users 1
How Users Obtain Support for the Cisco Unified IP Phone 1
How Users Get Copies of Cisco Unified IP Phone Manuals 2

Cisco 7906G Specifications

General

Brand	Cisco
Model	7906G
Category	IP Phone
Language	English