Cisco 7906G

CHAPTER
9-1
Cisco Unified IP Phone 7906G and 7911G Administration Guide for Cisco Unified CallManager 5.1
OL-11515-01
9
Troubleshooting and Maintenance
This chapter provides information that can assist you in troubleshooting problems
with your Cisco
Unified IP Phone 7906G and 7911G or with your IP telephony
network. It also explains how to clean and maintain your phone.
For additional troubleshooting information, refer to the Using the 79xx Status
Information For Troubleshooting tech note. That document is available to
registered Cisco.com users at this URL:
http://www.cisco.com/warp/customer/788/AVVID/telecaster_trouble.html
This chapter includes these topics:
• Resolving Startup Problems, page 9-2
• Troubleshooting Cisco Unified IP Phone Security, page 9-11
• General Troubleshooting Tips, page 9-15
• Resetting or Restoring the Cisco Unified IP Phone, page 9-18
• Using the Quality Report Tool, page 9-20
• Where to Go for More Troubleshooting Information, page 9-23
• Cleaning the Cisco Unified IP Phone, page 9-24