Request Information from the Phone in XML
For troubleshooting purposes, you can request information from the phone. The resulting information is in
XML format. The following information is available:
• CallInfo is call session information for a specific line.
• LineInfo is line configuration information for the phone.
• ModeInfo is phone mode information.
Before you begin
Web access needs to be enabled to get the information.
The phone must be associated with a user.
Procedure
Step 1 For Call Info, enter the following URL in a browser: http://<phone ip
address>/CGI/Java/CallInfo<x>
where
• <phone ip address> is the IP address of the phone
• <x> is the line number to obtain information about.
The command returns an XML document.
Step 2 For Line Info, enter the following URL in a browser: http://<phone ip
address>/CGI/Java/LineInfo
where
• <phone ip address> is the IP address of the phone
The command returns an XML document.
Step 3 For Model Info, enter the following URL in a browser: http://<phone ip
address>/CGI/Java/ModeInfo
where
• <phone ip address> is the IP address of the phone
The command returns an XML document.
Sample CallInfo Output
The following XML code is an example of the output from the CallInfo command.
Cisco IP Conference Phone 8832 Administration Guide for Cisco Unified Communications Manager
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Cisco IP Conference Phone Troubleshooting
Request Information from the Phone in XML
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