Users can add or change services on their phones using the Cisco Unified Communications Self
Care Portal.
Note
Step 14 (Optional) Add user information to the global directory for Cisco Unified Communications Manager. Select
User Management > End User, and then click Add New and configure the required fields. Required fields
are indicated by an asterisk (*).
If your company uses a Lightweight Directory Access Protocol (LDAP) directory to store information
on users, you can install and configure Cisco Unified Communications to use your existing LDAP
directory, see Corporate Directory Setup, on page 117. After the Enable Synchronization from the
LDAP Server field is enabled, you will not be able to add additional users from Cisco Unified
Communications Manager Administration.
Note
a) Set the User ID and last name fields.
b) Assign a password (for Self Care Portal).
c) Assign a PIN (for Cisco Extension Mobility and Personal Directory).
d) Associate the user with a phone.
Provides users with control over their phone such as forwarding calls or adding speed-dial numbers or
services.
Some phones, such as those in conference rooms, do not have an associated user.
Note
Step 15 (Optional) Associate a user with a user group. Select User Management > User Settings > Access Control
Group.
Assigns users a common list of roles and permissions that apply to all users in a user group. Administrators
can manage user groups, roles, and permissions to control the level of access (and, therefore, the level of
security) for system users. For more information, see Add a User to an End User Group, on page 59.
In order for end users to access the Cisco Unified Communications Self Care Portal, you must add users to
the standard Cisco Communications Manager End Users group.
Related Topics
Product Specific Configuration, on page 93
Cisco IP Conference Phone Features and Setup, on page 89
Cisco Unified Communications Manager Documentation, on page 12
Set Up a New Softkey Template, on page 89
Determine the Phone MAC Address
To add phones to Cisco Unified Communications Manager, you must determine the MAC address of a phone.
Procedure
Perform one of the following actions:
• On the phone, select Settings > Phone Information and look at the MAC Address field.
Cisco IP Conference Phone 8832 Administration Guide for Cisco Unified Communications Manager
55
Cisco IP Conference Phone Installation
Determine the Phone MAC Address
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