▀ Contacting Customer Support
▄ Cisco ASR 5000 Series Product Overview
Contacting Customer Support
Use the information in this section to contact customer support.
For New Customers: Refer to the support area of http://www.cisco.com for up-to-date product documentation or to
submit a service request. A valid username and password is required to this site. Please contact your local sales or
service representative for additional information.
For Existing Customers with support contracts through Starent Networks: Refer to the support area of
https://support.starentnetworks.com/ for up-to-date product documentation or to submit a service request. A valid
username and password is required to this site. Please contact your local sales or service representative for additional
information.
Important: For warranty and repair information, please be sure to include the Return Material Authorization
(RMA) tracking number on the outside of the package.
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