Redundancy and Availability Features  
▀ Service Availability Features 
▄ Cisco ASR 5000 Series Product Overview 
Hardware 
Failure Scenario 
Effect on 
Accounting Data 
Effect on the flow 
of Data Packets 
Effect on Control 
Transactions 
Unplanned 
processing card 
failure, no 
Session 
Recovery 
Tasks are restarted on 
standby processing card. 
Network connection is 
maintained on existing LC 
via RCC. 
AAA Acct_Stop 
record is 
generated for all 
sessions in the 
affected 
subgroup 
Sessions lost 
on affected 
processing 
card only 
Lost only for the 
effected sessions 
< 5 sec. interrupt until 
new A11/GTP-C 
manager is available 
(new sessions 
only)NOTE: Applies 
only when A11/GTP-C 
manager is on failed 
card 
Unplanned 
processing card 
failure, with 
Session 
Recovery 
Sessions are recovered on 
the standby processing 
card. Network connection 
is maintained on existing 
LC via RCC 
No impact (less 
interim update 
interval) 
< 5 sec. interrupt (new 
sessions only) 
Standby LC becomes 
active if installed in 1:1 
redundant configuration. 
No impact (less 
update interval) 
Unplanned LC 
port failure 
With LC port redundancy 
enabled, standby port is 
enabled. 
1. This does not apply to for deployments containing only 1 active processing card. 
 
Important:  If the session recovery feature is enabled, then a processing card hardware failure will not cause any 
loss of fully established HA subscriber sessions. This feature does, however, require a minimum processing card 
configuration per chassis of three active cards and two standby to prevent all data loss and session recovery. 
Important:  When a processing or line card failover occurs, the redundant component (when installed) 
automatically begins providing service. However, once the failed card's error condition is corrected (by replacement or 
configuration change), there is no automatic return of control to the repaired processing or line card. This migration 
must occur through manual intervention by a system administrative user. 
 
Software Assurance Features 
Numerous features are built into the system software to ensure the continuation of service in the case of software 
process failures. SMC software controls the management contexts and overall system control, while processing card 
software controls the PPP sessions, AAA, and VPN processes. 
The following table shows various software process failure situations involving the SMC and SPIO cards, provides 
impact analysis (if any), and explains how each situation is resolved using rapid failure detection techniques found in 
the system.