CHAPTER 32
Set Up Your Voicemail
• Available Voicemail Features, on page 127
• Voicemail PIN Rules, on page 128
• Activate Your Voicemail Account, on page 128
• Change Your Personal Greeting, on page 128
• Reset Your Voicemail PIN in My Cisco Webex Settings , on page 129
• Reset Your Voicemail PIN on Your Phone, on page 129
• Use a One-Time PIN to Reset Your Voicemail PIN, on page 130
Available Voicemail Features
Depending on what you're doing, you can use your phone, Cisco Webex Settings, the Cisco Webex app, and
email to manage your voicemail messages and settings.
From your phone, you can:
• Record a personal greeting and change it at any time.
• Listen to, save, or delete your voicemail messages.
• Reset your voicemail PIN.
From Cisco Webex Settings, you can:
• Reset your voicemail PIN.
• Obtain your external voicemail access information.
In email, you can receive a notification whenever a voicemail is left for you. This feature is available only if
your administrator has set up this option for you. In each email notification, you receive:
• Your voicemail message as a .wav file
• A transcript of your voicemail message
Keep in mind that transcription works only for messages left in English.
Cisco IP Phone 7800 and 8800 Series, Cisco IP Conference Phone 7832, and Cisco ATA 190-SC User Guide for Webex Calling (formerly Spark
Call)
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