Procedure
Step 1 Do one of the following actions:
• Desk phones—Press Applications
• Conference phone—Press Settings.
Step 2 Select one of the following:
• Cisco IP Phone 7800 Series—Select Phone information > Report.
• Cisco IP Phone 8800 Series—Select Phone information > Report problem.
• Cisco IP Conference Phone 7832—Select Phone information > Report.
Step 3 Enter the date and time that you experienced the problem in the Date of problem and Time of problem fields.
Step 4 Select Problem description.
Step 5 Select a description from the displayed list, then press Submit.
Send a Page on Webex Calling (formerly Spark Call)
Want to reach multiple people at the same time? Send a page to one or more users. Your message is played
once for the members of the paging group that you choose.
Here are some situations where you may want to send a page:
• You parked a call and want to tell the call park members where the call is parked.
• You want to send a one-way audio message to others, such as when a receptionist pages people in the
office.
• You want to send a one-way audio message to a single party, such as an executive with an administrative
assistant. In this case, the executive and the administrative assistant are each the sole member of two
paging groups set up for this purpose.
Each paging group has its own extension. You need the extension for each paging group you want to reach,
such as your workgroup, or all phones in your organization.
When you dial the extension for a paging group, your page goes directly to all members of the paging group.
You can use an extension, a line button on your phone, or a speed-dial button.
Paging does not work when calls are using other features, such as hold, transfer, barge, and conference.
Also, you cannot send a page from your shared line if this line is not your primary line but it is another user's
primary line.
Before you begin
You need the extension for a paging group. Your administrator sets up paging groups and tells you those
extension numbers.
Cisco IP Phone 7800 and 8800 Series, Cisco IP Conference Phone 7832, and Cisco ATA 190-SC User Guide for Webex Calling (formerly Spark
Call)
188
Additional Information
Send a Page on Webex Calling (formerly Spark Call)
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