Cisco IP Phone 7800 Series

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This diagram shows the spine connector.

This diagram shows the installation of the spine connector.

Step 7 Connect the other end of the spine connector to the key expansion module as shown in this diagram.

a) Align the spine connector with the key expansion module accessory connector ports.

b) Firmly press the key expansion module into the spine connector.

Cisco IP Phone 7800 and 8800 Series, Cisco IP Conference Phone 7832, and Cisco ATA 190-SC User Guide for Webex Calling (formerly Spark

Call)

Add Buttons to Your Phone (8800 Series)

Connect Two or Three Key Expansion Modules to a Cisco IP Phone

Main Page

Default Chapter3
- Table of Contents3
CHAPTER 1 Accessories Available for Your Phone15
- Cisco IP Phone 8800 Series Supported Accessories15
C H a P T E15
- Cisco IP Phone 7800 Series Supported Accessories16
- Cisco IP Conference Phone 7832 Supported Accessories17
- View the Accessories Associated with Your Phone17
- Headsets17
CHAPTER 2 Activate Your Phone19
- Get an Activation Code19
- Activate Your Phone Automatically with a QR Code (8845, 8865, and 8865NR)19
- Activate Your Phone Manually20
- Re-Enter Your Phone Activation Code20
CHAPTER 3 Add Buttons to Your Phone (8800 Series)23
- Cisco IP Phone 8800 Key Expansion Module23
C H a P T E23
- Key Expansion Module Buttons and Hardware24
- Connect a Key Expansion Module to a Cisco IP Phone26
- Connect Two or Three Key Expansion Modules to a Cisco IP Phone30
- Manage Your Key Expansion Modules34
- Place a Call on the Key Expansion Module35
- Adjust the Key Expansion Module Screen Brightness35
CHAPTER 4 Adjust Your Phone on Your Desk37
- Change the Viewing Angle of Your Phone (7800 Series)37
- Change the Viewing Angle of Your Phone (8800 Series)37
- Adjust the Handset Rest38
- Secure the Phone with a Cable Lock (8800 Series)38
CHAPTER 5 Answer Calls from Your Hunt Group on Your Phone41
- Answer a Call Within Your Hunt Group41
- Sign in and out of a Hunt Group41
CHAPTER 6 Answer Calls on Your Analog Phone43
- Answer a Call on Your Analog Phone43
- Answer Call Waiting on Your Analog Phone43
CHAPTER 7 Answer Calls on Your Conference Phone45
- Answer a Call45
- Answer Call Waiting on Your Conference Phone45
CHAPTER 8 Answer Calls on Your Desk Phone47
- Answer a Call47
- Answer Call Waiting47
- Answer Calls Automatically47
CHAPTER 9 Change the Sound on Your Phone49
- Mute Your Call49
- Adjust the Phone Ringer Volume49
- Change the Ringtone50
- Adjust the Volume During a Call50
- Adjust the Headset Feedback51
C H a P T E53
Change the Video Settings on Your Cisco IP Phone 8845, 8865, and 8865NR53
- Adjust the Video Brightness53
- Adjust the Video Bandwidth53
- View Video Calls on Your Computer54
Check Your Voicemail55
- Voicemail Message Indication55
- Check Your Voicemail from Your Desk Phone55
- Check Your Voicemail from any Phone56
- Delete Your Voicemail Messages56
- Restore a Deleted Voicemail Message57
C H a P T E59
Conference Phone Navigation, Softkeys, and Screen59
- Conference Phone Features59
- Conference Phone Navigation59
- Conference Phone Softkeys60
- Conference Phone Screen60
C H a P T E61
Get Started with Cisco Webex Settings61
- Complete Your Initial Setup in Cisco Webex Settings61
- Cisco Webex Settings Basics62
CHAPTER 14 Getting Started with Your New ATA63
- Your New ATA63
- Devices Associated with Your ATA64
- Install Your New ATA64
- Complete Your Initial Setup in Cisco Webex Settings65
- Get an Activation Code65
- Activate Your ATA66
- Supported ATA Call Features67
CHAPTER 15 Get Started with Your New Phone69
- Your New Phone69
- Install Your New Phone (7800 Series) on Webex Calling (Formerly Spark Call)69
- Install Your New Phone (8800 Series) on Webex Calling (Formerly Spark Call)70
- Install Your New Conference Phone (7832)71
- Complete Your Initial Setup in Cisco Webex Settings71
- Get an Activation Code72
- Activate Your Phone Automatically with a QR Code (8845, 8865, and 8865NR)72
- Activate Your Phone Manually73
- Activate Your Voicemail Account73
- Voicemail PIN Rules74
C H a P T E75
Make a Conference Call on Your Phone75
- Three-Way Conference Calling75
- Check Which Desk Phone You Have on Webex Calling (Formerly Spark Call)75
- Add Another Person to a Call (7811)76
- Add Another Person to a Call (7821, 7841, 7861)76
- Add Another Person to a Call (7832)76
- Add Another Person to a Call (8800 Series)76
C H a P T E79
Make Basic Calls with Your Analog Phone79
- Make a Call from Your Analog Phone79
- Redial a Number from Your Analog Phone79
C H a P T E81
Make Basic Calls from Your Conference Phone81
- Make a Call81
- Make a Speed-Dial Call with Your Conference Phone81
- Redial a Number82
- Dial an International Number82
- Content Sharing82
- Secure Calls83
CHAPTER 19 Make Basic Calls from Your Phone85
- Make a Call85
- Make a Call with the Speakerphone85
- Make a Call with a Standard Headset86
- Make a Call with a Phone or Video Address (8800 Series)86
- Make a Call with a Speed-Dial Button on Your Desk Phone86
- Redial a Number87
- Dial an International Number87
- Content Sharing88
- Secure Calls88
C H a P T E89
Make It Easier to View Your Phone Screen89
- Adjust the Screen Brightness (8800 Series)89
- Change the Font Size89
Procedure89
Step 189
- Adjust the Contrast90
Make Video Calls from Your Cisco IP Phone 8845, 8865, and 8865NR91
- Make a Video Call91
- Stop Your Video91
- Toggle between Phone and Video Display92
- Adjust the Picture-In-Picture Position92
- Video Calls and Security92
C H a P T E93
Manage Mobile Contacts on Your Desk Phone (8800 Series)93
- View Your Mobile Contacts on Your Desk Phone93
- Save Contacts from Your Mobile Device on Your Desk Phone93
- Delete Contacts in Your Mobile Device Contact List94
- View Your Mobile Call History on Your Desk Phone94
C H a P T E95
Mount Your Phone to a Wall95
- Wall Mount Kits95
- Wall Mount Components96
- Install a Spare Wall Mount Kit100
- Remove the Phone from the Wall Mount Kit107
- Adjust the Handset Rest on Your Phone108
C H a P T E111
Pair a Mobile Device with Your Desk Phone (8800 Series)111
- Intelligent Proximity for Mobile Phones111
- Pair a Mobile Device with Your Desk Phone111
- Switch Connected Mobile Devices112
- Delete a Mobile Device112
- View Your Paired Bluetooth Devices112
Park Calls on Your Phone115
- Park a Call115
- Retrieve a Parked Call116
Chapter 25 C H a P T E117
Personalize Your Phone (8800 Series)117
- Change the Wallpaper117
- Change the Phone Name117
C H a P T E119
Phone Firmware119
- Phone Firmware and Upgrades119
- Postpone a Phone Upgrade119
- View the Progress of a Phone Firmware Upgrade119
C H a P T E121
Phone Navigation, Softkeys, Buttons, and Screen121
- Phone Buttons and Screens121
- Navigation121
- Softkey, Line, and Feature Buttons121
- Phone Screen Features122
Place Calls on Hold on Your Phone125
- Put a Call on Hold125
- Swap between Active and Held Calls125
- Answer a Call Left on Hold for too Long126
C H a P T E127
Product Safety and Security for Your Phone127
- Safety and Performance Information127
- Compliance Statements130
- Cisco Product Security Overview135
- Important Online Information135
Search and Call Contacts on Your Phone137
- Search Contacts137
- Browse Contacts (7800 Series and 7832)137
- Browse Contacts (8800 Series)138
- Call a Contact138
- Add a Contact to Favorites (8800 Series)138
- Edit a Contact Phone Number's Digits139
CHAPTER 32 Set up Your Voicemail141
- Available Voicemail Features141
- Voicemail PIN Rules142
- Activate Your Voicemail Account142
- Change Your Personal Greeting142
- Reset Your Voicemail PIN in My Cisco Webex Settings143
- Reset Your Voicemail PIN on Your Phone143
- Use a One-Time PIN to Reset Your Voicemail PIN144
CHAPTER 33 Speed-Dial Buttons on Your Phone145
- Create Speed Dials145
- Edit Your Speed Dials146
- Delete a Speed Dial146
- Reorder Your Speed Dials146
- Make a Call with a Speed-Dial Button on Your Desk Phone147
- Make a Speed-Dial Call with Your Conference Phone147
- Answer a Coworker's Call with a Speed-Dial Button148
C H a P T E149
- Support for USB Devices on the Cisco IP Phone 8800 Series149
- Mobile Device Charging150
CHAPTER 35 Use a Bluetooth Headset with Your Phone (8800 Series)151
- Bluetooth Headsets151
- Turn Bluetooth on or off152
- Add a Bluetooth Headset152
- Disconnect a Bluetooth Headset152
- Remove a Bluetooth Headset153
C H a P T E155
Use a Standard Headset with Your Phone155
- Connect a Standard Headset155
- Set up a Wideband Standard Headset156
C H a P T E157
Use a USB Headset with Your Phone (8800 Series)157
- USB Headsets157
- Connect a USB Headset157
C H a P T E159
Use Applications on Your Phone159
- Available Applications159
- View Active Applications159
- Switch to Active Applications159
- Close Active Applications160
Use Barge and Privacy on Shared Lines161
- Add Yourself to a Call on a Shared Line161
- Enable Privacy on a Shared Line161
C H a P T E163
View Recent Calls on Your Phone163
- Recent Calls List163
- View Your Recent Calls163
- Return a Recent Call164
- Clear the Recent Calls List164
- Delete a Call Record164
Voicemail on Your Analog Phone167
- Check Your Analog Phone for New Voice Messages167
- Check Your Voicemail from Your Analog Phone167
C H a P T E169
Your Cisco IP Conference Phone 7832169
- The Cisco IP Conference Phone 7832169
- Cisco IP Phone 7832 Buttons and Hardware170
C H a P T E173
Your Cisco IP Phone 7800 Series173
- The Cisco IP Phone 7800 Series173
- Cisco IP Phone 7800 Series Buttons and Hardware174
C H a P T E177
Your Cisco IP Phone 8800 Series177
- The Cisco IP Phone 8800 Series177
- Cisco IP Phone 8800 Series Buttons and Hardware178
- Protect Your Video Phone Camera180
CHAPTER 45 Additional Information181
- Adjust the Phone Screen Backlight (7800 Series) on Webex Calling (Formerly Spark Call)182
- Answer Webex Calls Automatically (Formerly Spark Call)183
- Answer Your Coworker's Calls for Cisco Webex Calling (Formerly Spark Call)184
- Call a Person's Voicemail Directly184
- Call Features and Star Codes for Analog Phones185
- Change the Label of Your Primary Line185
- Change the Language Used for Specific Call Features186
- Change the Time Zone of Your Device186
- Check the Status of Your ATA (ATA 190-SC)187
- Change Your Work Address for Emergency Services for Cisco Webex Calling (Formerly Spark Call)187
- Cisco IP Conference Phone 7832 Installation188
- Cisco IP Conference Phone 7832 Quick Start Guide on Webex Calling (Formerly Spark Call)188
- Cisco IP Phone 7800 Series Installation Guide188
- Cisco IP Phone 7800 Series on Webex Calling (Formerly Spark Call) Quick Start Guide188
- Cisco IP Phone 8800 Series Installation Guide188
- Cisco IP Phone 8800 Series on Webex Calling (Formerly Spark Call) Quick Start Guide188
- Clean the Phone Screen189
- Connect Your Phone to a Wi-Fi Network on Webex Calling (Formerly Spark Call)189
- Devices and the Number of Line Buttons Available190
- Differences between Phone Calls and Lines for Cisco Webex Calling (Formerly Spark Call)190
- Find Information about Your Phone on Webex Calling (Formerly Spark Call)191
- Forward Your Analog Phone Calls to Another Number191
- Forward Your Phone Calls to Another Number192
- Handle Work Calls from any Phone192
- Improve Fax Transmission with Your ATA193
- Install Your New Phone (7800 Series) on Webex Calling (Formerly Spark Call)193
- Install Your New Phone (8800 Series) on Webex Calling (Formerly Spark Call)194
- IVR Options for Analog Telephone Adapters195
- Lost Phone Connectivity195
- Make a Conference Call from Your Analog Phone195
- Mobility-Impaired Accessibility Features for the Cisco IP Conference Phone 7832196
- Spark Call)197
  - Mobility-Impaired Accessibility Features for the Cisco IP Phone 7800 Series on Webex Calling (Formerly Spark Call)197
- Mobility-Impaired Accessibility Features on Webex Calling (Formerly Spark Call)198
  - Move Calls between Your Desk Phone and Mobile Phone on Webex Calling (Formerly Spark Call)200
- Put a Call on Hold on Your Analog Phone201
- Report All Phone Issues on Webex Calling (Formerly Spark Call)201
- Send a Page on Webex Calling (Formerly Spark Call)202
- Shared Lines on Your Analog Phone203
- Shared Lines on Your Conference Phone203
- Shared Lines on Your Desk Phone on Webex Calling (Formerly Spark Call)204
- Silence Incoming Calls on Your Phone204
- Supported Languages204
  - Support for Bluetooth on the Cisco IP Phone 8800 Series on Webex Calling (Formerly Spark Call)205
- Supported Devices and Applications for Cisco Webex Services206
- Transfer a Call from Your Analog Phone208
- Transfer a Call to a Person's Voicemail208
- Transfer a Call to Another Person from Your Phone209
  - Ways to Provide Power to Your Conference Phone for Cisco Webex Calling (Formerly Spark Call)209
- Ways to Provide Power to Your Phone210
- Your Desk Phone Button Layout on Webex Calling (Formerly Spark Call)210

Cisco IP Phone 7800 Series - Page 32

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