Troubleshooting
180
Errors and unusual behavior without error messages
Some conditions may arise that have no associated error or status message.
Display/symptom Description
No message or unusual behavior
Meter display does not
power on
■ Wait 10 seconds and try powering on the unit again.
■ Check that the meter has power.
• If you are using the external power adapter, is it connected
properly to the meter?
Or:
• Place the meter in the Handheld Base Unit.
Or:
• Is the Handheld Battery Pack properly installed in the meter?
Meter displays an
unexpected result
Refer to the package insert for the test strips.
Automatic shutdown
The meter powers off after
a configurable time with-
out activity (e.g., pressing a
key, touching the screen)
to conserve energy.
■ Press the On/Off button to reactivate the meter/screen.
To Next Page
Loading...