Internet takes too long to download Web sites.
Cause Solution
Modem is not set up properly. Verify that the modem is connected and communicating
properly.
Windows Vista
1. Select Start > Control Panel.
2. Click on System and Maintenance.
3. Click on System.
4. In the Tasks list, select Device Manager.
5. Double-click Modems.
6. Double-click your modem.
7. On the General tab, click Diagnostics.
8. Click Query Modem. A “Success” response indicates
the modem is connected and working properly.
Windows 7
1. Select Start > Control Panel.
2. Click on Hardware and Sound.
3. Click on Device Manager.
4. Double-click Modems.
5. Double-click your modem.
6. On the General tab, click Diagnostics.
7. Click Query Modem. A “Success” response indicates
the modem is connected and working properly.
182 Chapter 11 Troubleshooting Without Diagnostics
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