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Deskpro EN Series
Compaq Deskpro EN Series User Manual
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Compaq Deskpro EN Series of Personal Computers
5-31
Removing the Celeron Microprocessor
CAUTION:
Never remove the heat sink from the processor.
To replace the microprocessor, reverse the removal procedure.
✎
Before installing the microprocessor, pull the release tabs
1
out. Doing so will
cause the unit to make an audible snap when it seats in the socket.
120
122
Table of Contents
Default Chapter
4
Table of Contents
4
About this Guide
11
Symbols and Conventions
11
Technician Notes
12
System Serial Number
12
Locating Additional Information
12
Chapter 1 Product Description
13
Compaq Deskpro en Series of Personal Computer Models
14
Desktop Models
14
Desktop CCP Models
15
Minitower Models
15
Features
16
System Design
17
Desktop Design Overview
17
Minitower Design Overview
18
Preloaded Software
19
Ordering Additional Operating System Drivers
19
Desktop Computer Features
20
Front Panel Controls and Leds
20
Drive Positions
21
Rear Panel Connectors
22
Minitower Computer Features
23
Front Panel Controls and Leds
23
Drive Positions
24
Rear Panel Connectors
25
Enhanced Keyboard
26
Select Options
27
Chapter 2 Software Reference
28
Installing the Operating System
28
Microsoft Windows 95 or Windows 98
28
Microsoft Windows NT Workstation 4.0
28
Installing Windows NT Workstation 4.0 over a Network
28
Installing or Upgrading Device Drivers
29
Creating an Emergency Repair Diskette
29
Using the Emergency Repair Diskette
29
Registering the Computer
30
Compaq Software
30
Compaq Computer Setup Utilities and Diagnostic Features
31
Computer Setup Utilities
31
Using Computer Setup Utilities
32
Computer Setup Menu
33
Computer Diagnostics
35
Create a Diagnostics Diskette
35
Deskpro EP Series, Deskpro en Series, and Deskpro en Series, Small Form Factor.2-8
35
Deskpro en Series
35
Computer Checkup (TEST)
35
View System Information (INSPECT)
36
Using Computer Checkup (TEST) or View System Information (INSPECT)
36
Enhanced Compaq Insight Personal Edition (Compaq Diagnostics for Windows)2-10
37
Using Compaq Insight Personal Edition
38
Running Diagnostic Tests
38
Protecting Your Software
39
Ordering Backup Diskettes
39
The Compaq Restore CD
39
Intelligent Manageability
40
Initial Configuration and Deployment
41
Remote System Installation
41
Asset Tracking and Security
42
Password Security
43
Establishing a Setup Password Using Computer Setup
43
Establishing a Power-On Password Using Computer Setup
44
Entering a Power-On Password
44
Changing a Power-On or Setup Password
44
Deleting a Power-On or Setup Password
45
National Keyboard Delimiter Characters
45
Clearing Passwords
45
Smart Cover Sensor
46
Setting the Smart Cover Sensor Protection Level
46
Smart Cover Lock
46
Locking the Smart Cover Lock
46
Unlocking the Smart Cover Lock
47
Using the Smart Cover Failsafe Key
47
Quicklock/Quickblank
47
Enabling Quicklock and Quickblank
47
Disabling the Keyboard and Mouse Interface
48
Enabling the Keyboard and Mouse Interface
48
The Cable Lock Provision
48
Fault Notification and Recovery
49
Pentium II Fault Prediction and Prefailure Warranty
49
SMART Hard Drive Fault Prediction
49
Ultra ATA Integrity Monitoring
49
ECC Fault Prediction and Prefailure Warranty
49
Proactive Backup
50
Surge-Tolerant Power Supply
50
Thermal Sensor
50
Software Updating and Management
51
Remote ROM Flash
51
Using Remote ROM Flash
51
Failsafe Boot Block ROM
52
Remote Security Management
54
Remote Wakeup and Remote Shutdown
54
Replicating Original Setup
55
Dual-State Power Button
55
Power Management
55
Enhanced Support Software CD and World Wide Web Site
56
Compaq Integrated Software
57
Universal Driver Manager
57
Building Blocks and Partners
58
Desktop Management Interface (DMI)
58
Compaq Insight Manager and the Insight Management Agents
58
Compaq Management Solutions Partners Program
59
Chapter 3 Spare Parts
60
System Unit
61
Desktop
61
Minitower
63
Mass Storage Devices
65
Cables
67
Standard and Optional Boards
69
Keyboards
73
Monitors
75
Miscellaneous Screw Kit
77
Miscellaneous Plastics
78
Miscellaneous Parts
80
Tamper-Resistant Tools/Smart Cover Failsafe Key
82
Shipping Boxes
83
Documentation
83
Chapter 4 Removal and Replacement Preliminaries
84
Electrostatic Discharge Information
84
Generating Static
85
Preventing Electrostatic Damage to Equipment
85
Personal Grounding Methods and Equipment
86
Grounding Workstations
86
Recommended Materials and Equipment
87
Routine Care
88
General Cleaning Safety Precautions
88
Cleaning the Computer Case
88
Cleaning the Keyboard
88
Cleaning the Monitor
89
Cleaning the Mouse
89
Service Considerations
89
Tools and Software Requirements
89
Screws
89
Cables and Connectors
90
Hard Drives
90
Plastic Parts
90
Lithium Battery
90
Chapter 5 Desktop Removal and Replacement
91
Serial Number Location
91
Disassembly Sequence Chart
92
Feet Installation
93
Preparation for Disassembly
94
Cable Lock Installation
95
System Unit Cover Removal
96
Quick Release Cover Latch Removal
97
Power Button Removal
98
Bezel Blank Removal
99
Cover Latch Retainer Removal
100
Drive Power Cable Positions
101
Mass Storage Devices
102
Side-Mounted Hard Drive Removal
102
5.25-Inch Drive Removal
103
3.5-Inch Drive Removal from 5.25-Inch Drive Adapter
104
Drive Release Latches
106
3.5-Inch Drive Release Latch Removal
106
Tilt Drive Cage
108
Expansion Board Cage Components
109
Disconnecting and Raising the Expansion Board Cage
109
Expansion Board Removal
110
Expansion Board Cage Removal
111
Riser Board Removal
114
Expansion Board Cage Guide Bracket Removal
115
Lift Lever Removal
116
Fan Removal
117
Expansion Board Cage Chassis-Mounted Guide Bracket Removal
118
System Board and Its Components
119
System Board Removal
119
Microprocessor Removal
120
Memory Removal
122
Battery Removal
123
Graphics Solutions
124
AGP Graphics Board Removal
124
Matrox Millennium II Graphics Memory
125
ATI RAGE PRO TURBO AGP Graphics Memory Installation
126
Speaker Removal
127
Power Supply Removal
128
Power Switch Cable Components
129
Smart Cover Lock Solenoid Removal
129
Power Switch Cable Assembly Removal
130
Chapter 6 Minitower Removal and Replacement
135
Computer Base Assembly
135
Computer Base Removal
135
Computer Feet Removal
136
Access Panel Removal
138
Front Bezel Assembly
139
Front Bezel Removal
139
Primary 3.5-Inch Hard Drive Removal
142
Inch Drive Bay Device Removal
143
Drive Release Latch Removal
146
Fan Assembly Removal
154
Matrox Millennium II Graphics Memory Upgrade
161
Chapter 7 Service Notes....................................................................................................................................... 7-1 Chapter 8 Specifications
169
Chapter 8 Specifications
169
System Specifications
169
System Interrupts
170
System I/O
171
System Memory Map
172
Diskette Drive
172
Ultra Ata Hard Drives
173
Wide Ultrascsi Hard Drives
174
X Max CD-Rom Drive
175
Supported Graphics Resolutions
178
Ati Rage Pro Turbo Graphics
178
Diamond Viper Nvidia 128 3D Agp Graphics
178
Matrox Millennium II Graphics
178
System Board
179
Chapter 9 Connectors, Jumpers, and Switches
180
Riser Board
180
Desktop Riser Board
180
Minitower Riser Board
182
Switch Settings
184
System Board Jumpers
185
Clearing Configuration
185
Hard Drives
186
Appendix A
197
Appendix B
197
General Requirements
197
Preliminary Checklist
215
Solving Minor Problems
216
Diskette Drive Problems
217
Display Problems
218
Printer Problems
219
Hard Drive Problems
220
Hardware Installation Problems
221
Memory Problems
223
Scsi Problems
223
Network Problems
224
Resolving Audio Hardware Conflicts
226
Troubleshooting Using Compaq Intelligent Manageability Features
226
Guidelines for Installing Optional Scsi Devices
227
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Compaq Deskpro EN Series Specifications
General
Brand
Compaq
Model
Deskpro EN Series
Category
Desktop
Language
English
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