Compaq Deskpro EN Series User Manual

Compaq Deskpro EN Series of Personal Computers F-3
Diskette Drive Problems
This section identifies some quick checks for diskette drive-related problems.
Table F-2
Solutions for Diskette Drive Problems
Problem Possible Solution
Diskette drive light stays on. 1. Diskette is damaged. In Windows 95, run Scan Disk. Click Start
Æ
System Tools
Æ
ScanDisk.
In Windows NT, run Scan Disk. Click Start
Æ
Programs
Æ
DiskTools
Æ
ScanDisk.
2. Diskette is incorrectly inserted. Remove the diskette and reinsert.
3. Software program may be damaged. Check the program diskettes.
4. Drive button is not pushed in. Push in drive button.
5. Drive cable is not properly connected. Reconnect drive cable.
Diskette drive cannot write to a
diskette.
1. Diskette is not formatted. Format the diskette.
2. Diskette is write-protected. Either use another diskette that is not
write-protected or disable the write protection on the diskette.
3. Writing to the wrong drive. Check the drive letter in the path
statement.
4. Not enough space is left on the diskette. Use another diskette.
5. Diskette write control is enabled. Check the security feature settings
in Computer Setup.
Cannot format diskette. Invalid media reported. When formatting a diskette in DOS, you may
need to specify diskette capacity. For example, to format a 720-K
diskette, type the following command at the DOS prompt:
FORMAT A:/F:720
Diskette drive cannot read a
diskette.
1. Diskette is not formatted. Format the diskette.
2. Using the wrong diskette type for the drive type. Check the drive
type and use a compatible diskette.
3. Reading the wrong drive. Check the drive letter in the path
statement.
4. Diskette drive has been disabled by Computer Setup, Windows NT,
or Windows 95 utilities. Run Computer Setup and enable the
diskette drive.
A problem has occurred with a
disk transaction.
The directory structure is bad, or there is a problem with a file. Run
Scan Disk. Click Start, then select Programs, Accessories, System
Tools.
Non-system disk message. The system is trying to start from a nonsystem diskette. Remove the
diskette from the drive.
Drive not found. Check the cables for loose connections.
If a second diskette drive has been installed, follow the computer
reconfiguration directions in the "Hardware Installation Problems"
section.
System has misidentified the
diskette drive type
If a diskette drive other than a 3.5-inch, 1.44-MB drive has been
installed, ensure that the drive type is identified correctly under
Computer Setup.

Compaq Deskpro EN Series Specifications

General

Brand	Compaq
Model	Deskpro EN Series
Category	Desktop
Language	English