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Need help?Do you have a question about the Compaq Deskpro EN Series and is the answer not in the manual?
Explains text and symbol conventions used in the guide.
Important warnings and notes for authorized technicians performing repairs.
Location of the system serial number for identification and support.
Lists other available documentation for support and further details.
Details configurations of different Compaq Deskpro EN Series models.
Lists key features of the Compaq Deskpro EN Series computers.
Overview of the design and functional descriptions of key components.
Describes the design of the desktop chassis and its components.
Describes the design of the minitower chassis and its components.
Lists the Compaq software preloaded on the computer for various functions.
Details the front panel controls, drives, and rear connectors of the desktop model.
Identifies and describes front panel controls and indicator lights.
Shows the locations of the diskette drive, CD-ROM, and hard drive bays.
Identifies and describes the rear panel input/output connectors.
Details the front panel controls, drives, and rear connectors of the minitower model.
Identifies and describes front panel controls and indicator lights.
Shows the locations of the diskette drive, CD-ROM, and hard drive bays.
Identifies and describes the rear panel input/output connectors.
Details the functions of special keys on the enhanced keyboard.
Lists available optional hardware components for the computer.
Instructions for installing Microsoft Windows 95, 98, or NT.
Details automatic installation of Windows 95 or 98.
Details automatic installation of Windows NT Workstation 4.0.
Overview of setup utilities and diagnostic features for system configuration.
Explains how to use Computer Setup Utilities for system configuration.
Details the options available within the Computer Setup Menu.
Information on running diagnostic tests for system hardware.
Instructions for creating a bootable diagnostic diskette.
Explains when and how to use the Computer Checkup diagnostic tool.
How to view system information using the INSPECT utility.
Details the features of Compaq Insight Personal Edition for diagnostics.
Recommendations for backing up system software and data.
Overview of Compaq's desktop management solutions.
How to set up and deploy systems using automated tools.
Instructions for performing remote system setup and installation.
Features for tracking assets and securing the computer system.
Procedures for establishing and managing system passwords.
Information on smart cover sensor and lock security features.
How to enable QuickLock and QuickBlank for screen and interface security.
Information on using a cable lock for physical security.
Features for detecting and recovering from system faults.
Information on updating and managing system software remotely.
Procedure for remotely flashing the system's ROM.
Illustrated breakdown of desktop and minitower system units for spare parts.
Spare parts list and diagrams for the desktop system unit.
Spare parts list and diagrams for the minitower system unit.
Lists spare parts for diskette drives, CD-ROM drives, and hard drives.
Illustrations and part numbers for various computer cables.
Lists spare parts for graphics controllers, memory, and processors.
Lists spare parts for keyboards in various language layouts.
Lists spare parts for various Compaq color monitors.
Lists spare parts for screws, plastics, batteries, locks, fans, and tools.
Lists components of a miscellaneous screw kit for repairs.
Lists spare parts for various plastic components of the computer.
Lists spare parts for batteries, cable locks, fans, and tools.
Lists special tools for service and security features.
Part numbers for shipping kits and manuals.
Information on ESD and how it can damage computer components.
Precautions to prevent damage from electrostatic discharge.
Describes methods and equipment for personal grounding.
Precautions for grounding workstations to prevent static damage.
Lists materials and equipment for preventing static electricity.
Guidelines for general cleaning and maintenance of the computer.
Safety precautions to follow when cleaning computer components.
Instructions for cleaning the computer case, keyboard, monitor, and mouse.
General considerations for disassembling and assembling the computer.
Lists necessary tools and software for computer service.
Handling precautions for screws, cables, hard drives, and plastic parts.
Information on replacing and disposing of the lithium battery.
Shows where to find the serial number on the desktop computer.
Provides a step-by-step chart for disassembling desktop components.
Steps to prepare the computer before starting disassembly.
Procedure for removing the computer's system unit cover and related latches/buttons.
Details on removing the quick release cover latches.
Instructions for removing the computer's power button.
Instructions for removing the bezel blank from the front panel.
Procedures for removing hard drives and CD-ROM drives.
Step-by-step guide to removing a side-mounted hard drive.
Instructions for removing a 5.25-inch drive from its bay.
How to remove a 3.5-inch drive from a 5.25-inch adapter.
Procedures for removing drive release latches.
Procedures for handling expansion board cage components during disassembly.
Steps to disconnect and raise the expansion board cage.
Instructions for removing expansion boards from the cage.
Procedure for removing the entire expansion board cage.
Instructions for removing the riser board.
Procedure for removing the system fan assembly.
Procedures for removing the system board and its associated components.
Step-by-step guide to removing the system board.
Instructions for removing the microprocessor and heat sink assembly.
Procedure for removing memory modules (DIMMs).
Instructions for removing and replacing the coin-type battery.
Procedures for removing and upgrading graphics boards and memory.
Instructions for removing the AGP graphics board.
How to install memory on graphics boards.
Instructions for removing the computer's speaker assembly.
Procedure for removing the computer's power supply unit.
Procedures for removing power switch cable components.
Instructions for removing the smart cover lock solenoid.
Procedure for removing the power switch cable assembly.
Shows where to find the serial number on the minitower computer.
Provides a step-by-step chart for disassembling minitower components.
Steps to prepare the minitower computer before starting disassembly.
Procedures for removing the minitower's computer base.
Instructions for installing an optional cable lock for security.
Procedure for removing the minitower's access panel.
Procedures for removing the minitower's front bezel.
Step-by-step guide to removing the front bezel.
Instructions for removing the power button from the front bezel.
Instructions for removing the bezel blank.
Procedures for removing mass storage devices from the minitower.
Step-by-step guide to removing the primary 3.5-inch hard drive.
Instructions for removing a 5.25-inch drive from its bay.
How to remove a 3.5-inch drive from a 5.25-inch adapter.
Procedures for removing drive release latches from the minitower.
Procedures for handling expansion board cage components during disassembly.
Steps to disconnect and raise the expansion board cage.
Instructions for removing expansion boards from the cage.
Procedure for removing the entire expansion board cage.
Instructions for removing the riser board.
Procedure for removing the system fan assembly.
Procedures for removing the system board and its associated components.
Step-by-step guide to removing the system board.
Instructions for removing the microprocessor and heat sink assembly.
Procedure for removing memory modules (DIMMs).
Instructions for removing and replacing the coin-type battery.
Procedures for removing and upgrading graphics boards and memory.
Instructions for removing the AGP graphics board.
How to install memory on graphics boards.
Instructions for removing the minitower's speaker assembly.
Procedure for removing the minitower's power supply unit.
Procedures for removing power switch cable components.
Instructions for removing the smart cover lock solenoid.
Procedure for removing the power switch cable assembly.
Notes on memory bus speed and DIMM compatibility.
Guidance on ensuring the microprocessor is properly seated.
Information that EDO DIMMs are not supported by this system.
Maximum distributed weight supported by the desktop chassis.
Notes on USB support requiring vendor-provided drivers.
Information about using a Kensington cable lock, not supplied by Compaq.
How to disable the Spread System function using a jumper.
Physical, environmental, and performance specs for computer, keyboard, and drives.
Lists physical dimensions (height, width, length) for desktop and minitower models.
Lists the weights of the desktop and minitower computer models.
Details the power supply specifications, including voltage and current.
Lists operating and non-operating environmental conditions.
Table detailing hardware IRQs and their system functions.
Table detailing hardware DMA channels and their system functions.
Table of system I/O addresses and their functions.
Details the system memory map and address ranges.
Specifications for various drives, including diskette, hard drives, and CD-ROMs.
Technical specifications for the 1.44 MB diskette drive.
Specifications for 3.2, 6.4, and 8.4 GB Ultra ATA hard drives.
Specifications for 4.3 and 9.1 GB Wide UltraSCSI hard drives.
Technical specifications for the 24X Max CD-ROM drive.
Technical specifications for the 32X Max CD-ROM drive.
Physical specifications for the computer keyboard.
Specifications for the computer mouse, including resolution and tracking.
Lists supported graphics resolutions for various graphics controllers.
Supported resolutions for ATI RAGE PRO TURBO AGP graphics.
Supported resolutions for Diamond Viper NVIDIA graphics.
Supported resolutions for Matrox Millennium II graphics.
Diagrams and tables identifying system board connectors and jumpers.
Identifies connectors and slots on the desktop and minitower riser boards.
Details connectors on the front and rear of the desktop riser board.
Details connectors on the front and rear of the minitower riser board.
Explains the function of switches on the system board for configuration.
Information on system board jumpers, including clearing CMOS.
Procedure for clearing the CMOS memory and resetting configuration.
Explains jumper settings for Maxtor, Seagate, Fujitsu, and Western Digital drives.
Pin assignments for the enhanced keyboard connector.
Pin assignments for the mouse connector.
Pin assignments for the parallel interface connector.
Pin assignments for the serial interface connector.
Pin assignments for the monitor connector.
Pin assignments for the Ultra SCSI connector.
Pin assignments for Line-Out, Line-In, Microphone, and Headphone connectors.
Pin assignments for the USB connector.
Pin assignments for the Ethernet RJ-45 connector.
Pin assignments for the IDE/EIDE drive cable.
Pin assignments for the SCSI CD-ROM cable.
Pin assignments for the AGP connector.
General requirements for power cord sets applicable to all countries.
Lists power cord set requirements specific to different countries.
Explains the device 0/device 1 relationship for multiple drives on a single port.
Information on SMART hard drive failure prediction.
How the system automatically builds soft-drive types for IDE drives.
A summary table of various diagnostic error code ranges and device descriptions.
Lists error codes related to microprocessor tests and recommended actions.
Lists error codes for memory tests and recommended actions.
Lists error codes for keyboard tests and recommended actions.
Lists error codes for parallel printer tests and recommended actions.
Lists error codes for diskette drive tests and recommended actions.
Lists error codes for serial port tests and recommended actions.
Lists error codes for modem tests and recommended actions.
Lists error codes for hard drive tests and recommended actions.
Lists error codes for tape drive tests and recommended actions.
Lists error codes for video tests and recommended actions.
Lists error codes for audio tests and recommended actions.
Lists error codes for network interface tests and recommended actions.
Lists error codes for CD-ROM tests and recommended actions.
Lists error codes for mouse tests and recommended actions.
Explains how to interpret special error codes for drives.
Lists POST error messages, probable causes, and recommended actions.
A basic checklist for troubleshooting minor computer problems.
Common minor problems and their possible solutions.
Quick checks and solutions for diskette drive issues.
Quick checks and solutions for display-related issues.
Quick checks and solutions for printer-related issues.
Quick checks and solutions for hard drive issues.
Solutions for problems encountered when installing new hardware.
Quick checks and solutions for CD-ROM drive issues.
Quick checks and solutions for memory-related issues.
Common causes and solutions for SCSI device problems.
Common causes and solutions for network connectivity issues.
Steps to resolve conflicts between audio devices and peripherals.
How to use Intelligent Manageability features for troubleshooting.
Helpful guidelines for installing Small Computer System Interface (SCSI) devices.
Explains SCSI chain termination requirements and methods.
General