CPI COTI - Section 10 - Diagnostics and Maintenance Procedures; Diagnostic Messages

Secon 10 - Diagnosc and Maintenance Procedures
Technical Manual
Secon 10 - Diagnoscs and Maintenance Procedures
10.1 Diagnoscs
The following pages list the error messages that may be displayed, diagnoscs messages accessed via
the engineers program and fault descripons. For further help and advice please contact the Crane
Merchandising Systems Technical Support Helpline on +44 1249 667323 or email to
technicalsupport@cranems.eu
Error Message Fault Description Additional information
No Monetary Device Machine is congured for
an incorrect monetary
device, or the device is
not responding.
This error will make the machine go out of
service as there are no zero priced or free vend
items so vending is not possible
Coin Mech No Comms Communicaon error
detected between Coin
Mech and machine.
Check power to coin mech, wiring and
connecons
Coin Mech ROM Error MDB coin mech ROM
checksum test failed (fatal
error).
Fix or replace coin mech
Coin Mech Acceptor
Unplugged
MDB coin mech is
unplugged or faulty.
Check wiring and if necessary replace coin mech
Coin Mech Acceptor
Jammed
Coin jam detected in coin
acceptor.
Check coin cassee operaon
Coin Mech Payout
Jammed
Coin jam detected in coin
tube.
Check coin cassee tubes for misplaced coin
Coin Mech Sensor Error Coin tube sensor fault
detected.
Check coin cassee
Coin Mech All Tubes
Error
No useable coin tubes.
Machine unable to pay
out.
Check coin cassee operaon
Coin Mech Tube Error Problem with coin tube.
Tube indicates full, but
coin count is zero.
Check coin cassee
Coin Mech Disabled Coin Mech has been
disabled.
Check machine diagnoscs
Exec Price Error The maximum price on
the machine exceeds the
maximum price that the
Execuve device can
support.
Check for high pricing in machine price program
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