Secon 10 - Diagnosc and Maintenance Procedures
Error Message
Fault Description Additional information
Coin Return Motor Drive
Failure
Failed to operate “Coin
Return” motor
Coin mech will be disabled if this error
occurs. As the machine is now unable to
operate coin return lever on the coin mech
Use exact change The amount of available
change is lower than the
Low Change Message
seng
Float coin mech or check and adjust low
change program
Cup turret switch Error in turret assembly of
cup drop unit while
searching for a new cup
stack
Check Turret base is in the correct posion
and acvang the turret switch
Cup turret switch meout Turret switch was not
released within the given
meout
Potenal error with Turret switch. Machine
will disable the cup drop unit once this
error is set
Cup mechanism peeler
motor/switch failure
Error in cup peeler
assembly of cup drop unit
Unable to see micro-switch transion
within the med period. The machine will
not aempt to drop any further cups once
this error is set
Searching For Cup Stack Cup drop unit is currently
searching for cups in the
turret
This error will be removed once the search
operaon is complete. The machine will
operate in “Mug only” mode while this
error is acve
No Cup Delivered Ring 1
SureVend On
Cup drop unit failed to
drop a cup aer 9
aempts (3 aempts per
vend).
This can be a result of cups jammed in the
cup drop unit or faulty sure vend sensors.
Check cups
Please insert mug Machine is only able to
operate in mug only mode
due to sure vend or turret
errors.
If the machine was unable to detect a cup
in the cup staon aer trying 9 mes (3
tries per vend) to drop a cup, then it will
raise this error. This error will also be raised
if the turret operaon failed. (ensure Cup
unit is not disabled in the program)
Mug only mode Machine will only allow
mug vends.
If there is a Cup Peeler error or if Cup drop
unit is completely disabled then this error
will be raised. The machine will sll be
operaonal, however, it will not drop a cup
and will only allow mug vends.