Secon 10 - Diagnosc and Maintenance Procedures
Error Message Fault Description Additional information
Power save mode Machine is in power save
mode.
Water in both the boilers is maintained at a
lower temperature to conserve power.
Boiler heang The machine is heang up
the boilers while coming
out of power save mode.
This message will be removed once
operang temperature is achieved in both
the boilers.
SANITATION_EVENT_
FAILED
Failed to complete the
sanitaon successfully.
Repeat sanitaon procedure.
Please wait, Cleaning In
Progress
Automac or manual
rinse cycle is in progress.
The message is cleared up once sanitaon
process is complete.
Water heang (CoEx®) Temperature in pressure
boiler is below operang
temperature.
The error is cleared once operang
temperature is achieved by pressure boiler.
The machine will disable all CoEx® based
drinks if the temperature falls below min
vend temperature. The drinks will be re-
enabled once min Vend temperature is
achieved.
No Water (CoEx®) Unable to see minimum
required ow when
dispensing water from
pressure boiler.
All drinks related to pressure boiler will be
disabled.
Low Water (Cold) Cold unit tank is low on
water.
The error is cleared when cold unit tank is
lled up.
No Water (Cold) Cold Unit was unable to
ll up in the allocated
me.
All cold drinks will be disabled. Power
machine o/on to reset mer
Cleaning Required
(CoEx®Brewer)
It’s been at least 7 days
since last CoEx® clean.
This error will also be
raised if last clean was
interrupted in the middle
of the cycle
The error is advisory from day 7 to 10 unless
the error was raise as a result of interrupon
of the last CoEx® tablet clean. However, on
day 10 the soware will disable all CoEx®
based drinks unl the clean is performed.
No Coee One of the ingredients
used with CoEx® brewer
has run out.
Beans hopper or pre-ground coee canisters
aached to CoEx® brewer needs to be
relled. All drinks using this ingredient will be
disabled.
Preparing brewing system Pre-heat rinse is in
progress.
This is a transient error. Only shown when
pre-heat rinse is in progress. Automacally
cleared by soware aer the rinse is
successfully completed at the start of the
vend.