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If you forgot the admin password, you can reset the password by the following ways:
When the password reset function is enabled, you can scan the QR code on the local interface to
reset the password.
When the password reset function is disabled, you can reset password via the security questions
configured before. If the secury questions are not configured, system displays that Password reset is
closed! You need to contact the customer service for help.
Step 1 Go to the device login interface. See Figure 3-4 or Figure 3-5. .
If you have set unlock pattern, device displays unlock pattern login interface. See Figure 3-4.
Click “Forgot Unlock Pattern” and device goes to Figure 3-5.
If you have not set unlock pattern, device displays password interface. See Figure 3-5.
Note
Click Switch User button and NVR goes to general user login interface. The default user name is
admin. Click the user name drop-down arrow, select a user from the drop-down list, and then you
can log in via some other account.
Figure 3-4
Figure 3-5
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