124 Troubleshooting
ID software does not know the capabilities of the printer and you are responsible
for selecting card features that work with the printer you have.
If you do not use ID software, make s
ure the softw
are you use supports the
requirements for creating cards. If you use magnetic stripe data, you must use an
application that saves text as text and not as a graphic. For example, MS Paint
only saves graphic data, while Photoshop saves both graphic and text data. Fonts
and escapes require text be sent from the application as text.
Using the Printer Plug-in
ID software might include a printer plug-in, which takes the data in the ID
software and makes it available in the form the driver can use.
Other Components of the System
An ID or badge system usually includes a camera to take photos, and can include
other capture devices such as those for biometric data. Using and maintaining
these components is important to the quality of cards you produce.
Installation Troubleshooting
This section describes issues that could prevent a successful installation and the
recommended solutions to those issues. Choose from the following topics:
• “USB Installation Troubleshooting”
• “Network Installation Troubleshooting ”
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General
Weight and Dimensions
