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Printing is blurred. The cards have a
matte, not glossy, finish.
Use cards that meet the requirements for
the printer. See “Cards” for specifications.
The rollers are dirty. Run a cleaning card. See “Run a
Cleaning Card”.
The printhead is dirty. Clean the printhead. See “Clean the
Printhead”.
The printed card has
small
unpr
inted areas.
Unprinted cards have
scratches.
Handle cards carefully. See “Card
Quality Guidelines”.
The printed card has
small
unpr
inted areas.
Cards have
embedded particles,
an uneven surface, or
the card edge has
burrs.
Use cards that meet the requirements for
th
e printer. See “Cards” for specifications
The rollers are dirty or
the card pa
ckaging
contains debris.
Run a cleaning card. See “Run a
Cleaning Card”. If needed, obtain a
different supply of cards.
Part of the printed
image is
disc
olored.
Cards might have
fingerprints or other dirt
on them.
Handle cards carefully. See “Card
Quality Guidelines”.
A signature panel is
located on the other
side of the card.
Des
ign the card to avoid printing photos
over signature panel residue.
The rollers are dirty or
the card pa
ckaging
contains
contamination.
Run a cleaning card. See “Run a
Cleaning Card”. Use cards that meet the
requirements for the printer. See “Cards”
for specifications. If needed, obtain a
different su
pply o
f cards.
Problem Probable Cause Solution
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General
Weight and Dimensions
