Manage the Hubs using the AnywhereUSB Manager AnywhereUSB Manager window
AnywhereUSB® Plus User Guide
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Duplicate Connection
The "Duplicate Connection" message displays if a Hub is found twice and appears twice in the
AnywhereUSBManager.
This occurs if you have added a Hub to the known Hub list that is on same network as your computer,
and you have the Autofind Hubs feature enabled. The AnywhereUSBManager attempts both
connections, and the first one to connect will connect as expected. The second connection is
discovered as a duplicate, and the Manager closes that connection and red X displays.
In this situation, the Hub added to the known Hubs list is considered a duplicate Hub, and should be
removed from the known Hubs list.
Invalid Client Certificate
In some situations, a mismatch occurs between the certificate associated with the client ID and the
certificate for the client IDon the Hub. When this happens, the message "Invalid client cert" displays
as the State in the AnywhereUSBManager.
The client ID is a unique identifier assigned to a user account the first time a user logs in to a
computer and opens the AnywhereUSBManager. The client ID is associated with the login
credentials for the user currently logged on to the computer.
During initial log in process, the AnywhereUSB Manager creates a secure identity certificate that is
associated with the client ID. This certificate is used to validate your user account with the Hub. The
certificate associated with the user account client ID must match the certificate for this client ID on
the Hub to allow a connection.
Note For more information about the client ID, see ClientID.
The list below describes situations during which this may occur, and includes a resolution.
Multiple user accounts with the same client ID
In some cases, multiple computers may inadvertently use the same client ID. When this occurs and
computers with the same client ID attempt to connect with the same Hub, the first computer to
associate itself with the Hub will be able to connect to the Hub. Subsequent computers will not be
able to connect that Hub.
Resolution
If you discover that multiple computers are assigned the same client ID, see AnywhereUSBManager
client IDis not unique for help solving this issue.
AnywhereUSBManager was uninstalled and then reinstalled
The AnywhereUSBManager was completely removed from the PC, and then reinstalled. In this
situation the Manager creates a new certificate for the client ID during the reinstall process.
Resolution
You can fix the client ID and Hub certificates mismatch with this process:
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