EPSON WF-C5790/WF-C5790a/WF-C5710/ET-8700/WF-C5210/WF-C5290/WF-C5290a Revision A
Troubleshooting Troubleshooting procedure 101
Confidential
CR ERROR (1)
Error name
CR PID driving time error (error code: 000020)
CR load position driving time error (error code: 000030)
Cause
The driving time of the motor exceeded the set time.
Suspected cause
CR Motor cable disconnection or contact failure
Main Board failure
Troubleshooting
Step Check and measure Yes No
1
Visually check the CR Motor cable.
Check the CR Motor cable to make sure that there is no error (disconnection/
contact failure).
Go to step 2
Correctly insert the motor cable.
Replace the CR Motor if the motor cable is
disconnected.
2
Replace the Main Board Assy.
Does the error occur after replacing the Main Board Assy?
Contact the EPSON Service Department. End