Epson WF-C5790 User Manual

EPSON WF-C5790/WF-C5790a/WF-C5710/ET-8700/WF-C5210/WF-C5290/WF-C5290a Revision A
Troubleshooting Troubleshooting procedure 130
Confidential
CSIC ERROR (2)
 Error name
 Other ink device error (error code: 033003)
 Other ink device error (error code: 033004)
 Other ink device error (error code: 033005)
 Cause
 Other ink device error
 Suspected cause
 Incorrect destination settings in the Printer
 Communication error due to Main Board failure
 Troubleshooting
 Replace the Main Board Assy.
(Since the settings are made by using the inspection program before
shipment, resetting is not possible at the workplace.)
 Contact the EPSON Service Department.
CSIC ERROR (3)
 Error name
 CRCM access error (firmware failure) (error code: 033008)
 CSIC access error (hardware failure) (error code: 033010)
 Cause
 Communication error due to main unit failure
 Suspected cause
 Main board failure
 SOC failure
 Troubleshooting
 Replace the Main Board Assy.
CSIC ERROR (4)
 Error name
 CRCM access error (read) (error code: 033006)
 CRCM access error (write) (error code: 033007)
 Cause
 Communication error when reading/writing data from the CRCM
 Suspected cause
 Main Board failure
 CRCM failure
 FFC disconnection in CRCM
 Short-circuiting due to oblique insertion
 Communication failure in main board and CRCM Board
 Troubleshooting
Step Check and measure Yes No
1
Visually check for the FFC of CRCM.
Check the CRCM FFC and make sure that it is not
inserted obliquely or disconnected.
Replace the
Main Board
Assy.
Reconnect
the FFC that
connects the
CRCM and
the main
board.
(Replace the
FFC if it is
disconnected
or there are
burrs.)

Epson WF-C5790 Specifications

General

Print Resolution	4800 x 1200 dpi
Duplex Printing	Yes
Paper Capacity	250 sheets
Monthly Duty Cycle	Up to 45, 000 pages
Display	4.3" color touchscreen
Functions	Print, Copy, Scan, Fax
Output Capacity	150 sheets
Scan Resolution	1200 x 2400 dpi
ADF Capacity	50 sheets
Ink Type	DURABrite Ultra pigment ink
Ink Cartridge Configuration	4 individual ink cartridges (Black, Cyan, Magenta, Yellow)
Print Technology	PrecisionCore
Print Speed (Black)	24 ppm (ISO)
Print Speed (Color)	24 ppm (ISO)
Connectivity	USB, Ethernet, Wi-Fi, Wi-Fi Direct
Mobile Printing	Apple AirPrint, Google Cloud Print
Scanner Type	Color flatbed
Fax Speed	33.6 Kbps
Paper Sizes	A4, A5, A6, B5, Letter, Legal, Executive