Epson WF-C5790 User Manual

EPSON WF-C5790/WF-C5790a/WF-C5710/ET-8700/WF-C5210/WF-C5290/WF-C5290a Revision A
Troubleshooting Troubleshooting procedure 96
Confidential
ADF/SCN ERROR (7)
 Error name
 Paper jam error (error code: 100054)
 Cause
 Occurs if a paper jam occurred in the document feed path of the ADF.
 Suspected cause
 Jammed paper or foreign object remained
 ADF PE Sensor failure
 Main Board failure
 Troubleshooting
Step Check and measure Yes No
1
Visually check the paper feed path.
Is there no jammed paper remaining in the paper feed path?
Go to step 2 Remove the jammed paper or foreign object.
2
Visually check the FFCs of the ADF/SCN Unit.
Check the FFC (thick) in ADF/SCN that is connected to the main board to
make sure that it is not inserted obliquely or disconnected.
Go to step 3
 Properly connect the FFC of ADF/SCN.
 Replace the ADF/SCN Unit if the FFC is
damaged.
3
Replace the Main Board Assy.
Does the error occur after replacing the Main Board Assy?
Contact the EPSON Service Department. End

Epson WF-C5790 Specifications

General

Print Resolution	4800 x 1200 dpi
Duplex Printing	Yes
Paper Capacity	250 sheets
Monthly Duty Cycle	Up to 45, 000 pages
Display	4.3" color touchscreen
Functions	Print, Copy, Scan, Fax
Output Capacity	150 sheets
Scan Resolution	1200 x 2400 dpi
ADF Capacity	50 sheets
Ink Type	DURABrite Ultra pigment ink
Ink Cartridge Configuration	4 individual ink cartridges (Black, Cyan, Magenta, Yellow)
Print Technology	PrecisionCore
Print Speed (Black)	24 ppm (ISO)
Print Speed (Color)	24 ppm (ISO)
Connectivity	USB, Ethernet, Wi-Fi, Wi-Fi Direct
Mobile Printing	Apple AirPrint, Google Cloud Print
Scanner Type	Color flatbed
Fax Speed	33.6 Kbps
Paper Sizes	A4, A5, A6, B5, Letter, Legal, Executive