Epson WF-C5790 User Manual

EPSON WF-C5790/WF-C5790a/WF-C5710/ET-8700/WF-C5210/WF-C5290/WF-C5290a Revision A
Troubleshooting Troubleshooting Workflow 71
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4.1 Troubleshooting Workflow
The workflow for troubleshooting is described below.
Figure 4-1. Troubleshooting Workflow (1)
C H E C K
P O I N T
This flowchart is compiled based on the following contents.
 Our experience regarding the quality problem.
 Printer Mechanism specification for the product.
No
Yes
No
Does printer turn on the
power?
Yes
No
START
Turn on the printer.
Is Power-on sequence
finished without error?
Yes
Standby condition
Print check pattern
Has the printing finished
without displaying an
error or a message?
No
No
 See 4.2.3 Troubleshooting from Failure
Symptom (P. 132).
 When a message is displayed
See 4.2.1 Normal Errors (P. 73).
 When an error code is displayed
See 4.2.2 Fatal Errors (P. 88).
 When a message is displayed
See 4.2.1 Normal Errors (P. 73).
 When an error code is displayed
See 4.2.2 Fatal Errors (P. 88).
Is there no problem
printing results?
 See 4.2.3 Troubleshooting from Failure
Symptom (P. 132).
Yes
What is returned reason?
Copy an image
ADF/SCN unit
failure
Printer failure only
Is printing operation
finished without error?
No
Yes
Finish
 When an error code is displayed
See 4.2.2 Fatal Errors (P. 88).
 See ADF/scanner trouble (P. 154).
A
p. 72
Is there no problem
printing results?

Epson WF-C5790 Specifications

General

Print Resolution	4800 x 1200 dpi
Duplex Printing	Yes
Paper Capacity	250 sheets
Monthly Duty Cycle	Up to 45, 000 pages
Display	4.3" color touchscreen
Functions	Print, Copy, Scan, Fax
Output Capacity	150 sheets
Scan Resolution	1200 x 2400 dpi
ADF Capacity	50 sheets
Ink Type	DURABrite Ultra pigment ink
Ink Cartridge Configuration	4 individual ink cartridges (Black, Cyan, Magenta, Yellow)
Print Technology	PrecisionCore
Print Speed (Black)	24 ppm (ISO)
Print Speed (Color)	24 ppm (ISO)
Connectivity	USB, Ethernet, Wi-Fi, Wi-Fi Direct
Mobile Printing	Apple AirPrint, Google Cloud Print
Scanner Type	Color flatbed
Fax Speed	33.6 Kbps
Paper Sizes	A4, A5, A6, B5, Letter, Legal, Executive