Epson WF-C5790 User Manual

EPSON WF-C5790/WF-C5790a/WF-C5710/ET-8700/WF-C5210/WF-C5290/WF-C5290a Revision A
Troubleshooting Troubleshooting procedure 118
Confidential
IS ERROR (3)
 Error name
 IS PID excess speed error (error code: 000102)
 Cause
 State in which rotation speed of I/S Motor exceeds expected rotation
speed
 Suspected cause
 Contamination of IS Scale
 Troubleshooting
IS ERROR (4)
 Error name
 IS PID reverse error (error code: 000103)
 Cause
 The IS Motor drive has been reversed.
 Suspected cause
 Contamination of IS Scale
 Troubleshooting
Step Check and measure Yes No
1
Visually check for the IS Scale.
Check the dirt on the IS Scale, and make sure there
is no problem.
Go to step 2
Clean the IS
Scale.
(Replace the
Inksystem
Assy if
cleaning is
difficult.)
2
Replace the Inksystem Assy.
Does the error occur after replacing the Inksystem
Assy?
Contact the
EPSON
Service
Department.
End
Step Check and measure Yes No
1
Visually check for the IS Scale.
Check the dirt on the IS Scale, and make sure there
is no problem.
Go to step 2
Clean the IS
Scale.
(Replace the
Inksystem
Assy if
cleaning is
difficult.)
2
Replace the Inksystem Assy.
Does the error occur after replacing the Inksystem
Assy?
Contact the
EPSON
Service
Department.
End

Epson WF-C5790 Specifications

General

Print Resolution	4800 x 1200 dpi
Duplex Printing	Yes
Paper Capacity	250 sheets
Monthly Duty Cycle	Up to 45, 000 pages
Display	4.3" color touchscreen
Functions	Print, Copy, Scan, Fax
Output Capacity	150 sheets
Scan Resolution	1200 x 2400 dpi
ADF Capacity	50 sheets
Ink Type	DURABrite Ultra pigment ink
Ink Cartridge Configuration	4 individual ink cartridges (Black, Cyan, Magenta, Yellow)
Print Technology	PrecisionCore
Print Speed (Black)	24 ppm (ISO)
Print Speed (Color)	24 ppm (ISO)
Connectivity	USB, Ethernet, Wi-Fi, Wi-Fi Direct
Mobile Printing	Apple AirPrint, Google Cloud Print
Scanner Type	Color flatbed
Fax Speed	33.6 Kbps
Paper Sizes	A4, A5, A6, B5, Letter, Legal, Executive