EPSON WF-C5790/WF-C5790a/WF-C5710/ET-8700/WF-C5210/WF-C5290/WF-C5290a Revision A
Troubleshooting Troubleshooting procedure 111
Confidential
ASF ERROR (2)
Error name
ASF PID excess load error (error code: 000061)
ASF PID reverse error (error code: 000063)
ASF PID lock error (error code: 000064)
ASF load position excess load error (error code: 000071)
ASF load position reverse error (error code: 000073)
Cause
State in which load of ASF Motor exceeds expected load
When rotated in the opposite direction to rotation direction
Suspected cause
Jammed paper or foreign object remained
Paper path damaged and feed roller worn out
ASF gear train parts failure
Contact damage (contact failure)/disconnection/half insertion of ASF Encoder FFC
ASF Encoder failure
ASF Scale failure
ASF Motor failure
Main Board failure
Troubleshooting
Step Check and measure Yes No
1
Check the status inside paper conveyance path_1
Check the paper conveyance path (LD Frame Assy to PF Roller) to make sure
that there is no remaining jammed paper (paper fragments) or foreign objects.
Go to step 2 Remove the jammed paper and foreign object.
2
Check the status inside paper conveyance path_2
Check the paper conveyance path (LD Frame Assy to PF Roller) to make sure
that there are no scratches or damage.
Go to step 3
Replace the Printer Mechanism if there are
scratches or damage.
3
Check the feed roller and conveyance roller state.
A conveyance roller is not damaged or worn out.
Go to step 4
Replace the LD Frame Assy or Rear Unit if
there are scratches or damage.
4
Check the connection of the ASF Motor connectors.
Is the ASF Motor cable (CN80) properly connected? (Refer to P. 592)
Go to step 5
Correctly insert the ASF Motor Cable (CN80).
(Replace the Printer Mechanism if damaged.)
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