Epson WF-C5790 User Manual

EPSON WF-C5790/WF-C5790a/WF-C5710/ET-8700/WF-C5210/WF-C5290/WF-C5290a Revision A
Troubleshooting Troubleshooting procedure 115
Confidential
ADDITIONAL ASF ERROR (2)
 Error name
 2nd ASF PID excess load error (error code: 000081)
 2nd ASF PID reverse error (error code: 000083)
 2nd ASF PID lock error (error code: 000084)
 2nd ASF load position excess load error (error code: 000091)
 2nd ASF load position reverse error (error code: 000093)
 Cause
 Jammed paper remained
 ASF Encoder Assy failure
 Paper path damaged and feed roller worn out
 Gears locking due to foreign object
 Locked because ASF gear train part failure
 ASF Motor (Optional Cassette Unit) failure
 Optional Paper Cassette Main Board Assy failure
 Suspected cause
 Disconnection or contact failure of the ASF Encoder FFC in the optional cassette
 State in which load of ASF (Optional Cassette Unit) motor exceeds expected load
 When rotated in the opposite direction to rotation direction
(There was a sudden load error, and the motor rotated in the opposite direction in reaction to it)
 Troubleshooting
Step Check and measure Yes No
1
Visually check the paper feed path.
Is there no jammed paper remaining in the paper feed path?
Go to step 2 Remove the jammed paper.
2
Check the Vertical Feed Roller state
The Vertical Feed Roller is not damaged or worn out.
Go to step 3
 Clean or replace the Vertical Feed Roller
 Replace the Vertical Feed Roller in the case
of damage.
3
Check the ASF gear train parts of the Optional Cassette Unit.
Check the optional cassette ASF wheel column components to make sure that
foreign objects are not stuck, and there is no damage.
Replace the Optional Paper Cassette Main
Board Assy.
(If the trouble is not resolved, contact the
EPSON Service Department.)
 Remove the foreign object.
 Replace the Optional Cassette Unit in the
case of damage.

Epson WF-C5790 Specifications

General

Print Resolution	4800 x 1200 dpi
Duplex Printing	Yes
Paper Capacity	250 sheets
Monthly Duty Cycle	Up to 45, 000 pages
Display	4.3" color touchscreen
Functions	Print, Copy, Scan, Fax
Output Capacity	150 sheets
Scan Resolution	1200 x 2400 dpi
ADF Capacity	50 sheets
Ink Type	DURABrite Ultra pigment ink
Ink Cartridge Configuration	4 individual ink cartridges (Black, Cyan, Magenta, Yellow)
Print Technology	PrecisionCore
Print Speed (Black)	24 ppm (ISO)
Print Speed (Color)	24 ppm (ISO)
Connectivity	USB, Ethernet, Wi-Fi, Wi-Fi Direct
Mobile Printing	Apple AirPrint, Google Cloud Print
Scanner Type	Color flatbed
Fax Speed	33.6 Kbps
Paper Sizes	A4, A5, A6, B5, Letter, Legal, Executive