Epson WF-C5790 User Manual

EPSON WF-C5790/WF-C5790a/WF-C5710/ET-8700/WF-C5210/WF-C5290/WF-C5290a Revision A
Troubleshooting Troubleshooting procedure 99
Confidential
ADF/SCN ERROR (10)
 Error name
 FB PID driving time (error code: 100070)
 FB BS+ driving time (error code: 100078)
 Cause
 The driving time of the SCN Motor exceeded the set time.
 Suspected cause
 FW failure
 FFC disconnection in ADF/SCN
 Main Board failure
 Troubleshooting
Step Check and measure Yes No
1
Check for the firmware.
Check whether or not the firmware is the latest version.
Go to step 2 Update the firmware.
2
Visually check the FFCs of the ADF/SCN Unit.
Check the FFCs (x2) in ADF/SCN to make sure that it is not inserted
obliquely or disconnected.
Go to step 3
 Correctly insert the two FFCs.

If FFC is damaged, replace the ADF/SCN
Unit. (Replace the unit even if one of the two
FFCs is damaged.)
3
Replace the ADF/SCN Unit.
Does the error occur after replacing the ADF/SCN Unit?
Go to step 4 End
4
Replace the Main Board Assy.
Does the error occur after replacing the Main Board Assy?
Contact the EPSON Service Department. End

Epson WF-C5790 Specifications

General

Print Resolution	4800 x 1200 dpi
Duplex Printing	Yes
Paper Capacity	250 sheets
Monthly Duty Cycle	Up to 45, 000 pages
Display	4.3" color touchscreen
Functions	Print, Copy, Scan, Fax
Output Capacity	150 sheets
Scan Resolution	1200 x 2400 dpi
ADF Capacity	50 sheets
Ink Type	DURABrite Ultra pigment ink
Ink Cartridge Configuration	4 individual ink cartridges (Black, Cyan, Magenta, Yellow)
Print Technology	PrecisionCore
Print Speed (Black)	24 ppm (ISO)
Print Speed (Color)	24 ppm (ISO)
Connectivity	USB, Ethernet, Wi-Fi, Wi-Fi Direct
Mobile Printing	Apple AirPrint, Google Cloud Print
Scanner Type	Color flatbed
Fax Speed	33.6 Kbps
Paper Sizes	A4, A5, A6, B5, Letter, Legal, Executive