Epson WF-C5790 - Contact Detection Distance Exceeded

EPSON WF-C5790/WF-C5790a/WF-C5710/ET-8700/WF-C5210/WF-C5290/WF-C5290a Revision A
Troubleshooting Troubleshooting procedure 94
Confidential
ADF/SCN ERROR (5)
 Error name
 Contact detection distance exceeded (error code: 100017)
 Cause
 Gradual fitting cannot be performed when gradual fitting drive is performed at the zero-point side.
 Suspected cause
 FW failure
 Wheel column, belt runout
 Troubleshooting
Step Check and measure Yes No
1
Check for the firmware.
Check whether or not the firmware is the latest version.
Go to step 2 Update the firmware.
2
Visually check the FFCs of the ADF/SCN Unit.
Check the FFC (thin) in ADF/SCN to make sure that it is not inserted
obliquely, folded, or damaged.
Go to step 3
 Properly connect the FFC of ADF/SCN.
 Replace the ADF/SCN Unit if the FFC is
damaged.
3
Replace the Main Board Assy.
Does the error occur after replacing the Main Board Assy?
Contact the EPSON Service Department. End