Epson WF-C5790 User Manual

EPSON WF-C5790/WF-C5790a/WF-C5710/ET-8700/WF-C5210/WF-C5290/WF-C5290a Revision A
Troubleshooting Troubleshooting procedure 129
Confidential
ADDITIONAL CASSETTE FW ERROR (5)
 Error name
 Addition communication error 1 (error code:032151)
 Addition communication error 2 (error code:032152)
 Addition communication error 3 (error code:032153)
 Addition communication error 4 (error code:032154)
 Addition communication error 5 (error code:032155)
 Addition communication error 6 (error code:032156)
 Addition communication error 7 (error code:032157)
 Addition communication error 8 (error code:032158)
 Addition communication error 9 (error code:032159)
 Addition communication error 10 (error code:032160)
 Addition communication error 11 (error code:032161)
 Addition communication error 12 (error code:032162)
 Cause
 Communication data abnormality due to noise etc.
 Occurs when changing the number of stages of additional cassettes
while the power is on.
 Suspected cause
 Drawer Connector failure
 Optional Paper Cassette Main Board Assy failure
 Main Board failure
 Troubleshooting
CSIC ERROR (1)
 Error name
 CRCM fuse blown error (error code: 033001)
 Cause
 Decline in CRCM input voltage (VHV)
 Suspected cause
 FFC disconnection in CRCM
 Short-circuiting due to oblique insertion of FFC in CRCM
 Communication failure in main board and CRCM Board
 Main Board failure
 Troubleshooting
Step Check and measure Yes No
1
Check if the error occur with turning the printer
off and on.
Does the error occur when turning the power off and
back on?
Go to step 2 End
2
Check the replacement of the Optional Cassette
Replace the Optional Cassette with a normal
product, and then check the status. No error occurs.
Go to step 3
Replace the
Main Board
Assy.
3
Replace the Drawer Connector.
Does the error occur after replacing the Drawer
Connector?
End
Replace the
Optional Paper
Cassette Main
Board Assy.
Step Check and measure Yes No
1
Visually check for the FFC of CRCM.
Check the CRCM FFC to make sure that it is not
inserted obliquely.
Go to step 2
Reconnect
the FFC that
connects the
CRCM and
the main
board.
(Replace the
FFC if it is
disconnecte
d or there
are burrs.)
2
Replace the Main Board Assy.
Does the error occur after replacing the Main Board
Assy?
Contact the
EPSON
Service
Department.
End

Epson WF-C5790 Specifications

General

Print Resolution	4800 x 1200 dpi
Duplex Printing	Yes
Paper Capacity	250 sheets
Monthly Duty Cycle	Up to 45, 000 pages
Display	4.3" color touchscreen
Functions	Print, Copy, Scan, Fax
Output Capacity	150 sheets
Scan Resolution	1200 x 2400 dpi
ADF Capacity	50 sheets
Ink Type	DURABrite Ultra pigment ink
Ink Cartridge Configuration	4 individual ink cartridges (Black, Cyan, Magenta, Yellow)
Print Technology	PrecisionCore
Print Speed (Black)	24 ppm (ISO)
Print Speed (Color)	24 ppm (ISO)
Connectivity	USB, Ethernet, Wi-Fi, Wi-Fi Direct
Mobile Printing	Apple AirPrint, Google Cloud Print
Scanner Type	Color flatbed
Fax Speed	33.6 Kbps
Paper Sizes	A4, A5, A6, B5, Letter, Legal, Executive