Epson WF-C5790 User Manual

EPSON WF-C5790/WF-C5790a/WF-C5710/ET-8700/WF-C5210/WF-C5290/WF-C5290a Revision A
Troubleshooting Troubleshooting procedure 117
Confidential
IS ERROR (1)
 Error name
 IS PID driving time error (error code: 000100)
 Cause
 The IS Motor is continuously running for 30 seconds or more.
 Suspected cause
 Contamination of IS Scale
 F/W runaway
 Troubleshooting
IS ERROR (2)
 Error name
 IS PID excess load error (error code: 000101)
 Cause
 State in which load of I/S Motor exceeds expected load
 Suspected cause
 Gears of the Inksystem Assy locked due to foreign object
 Inksystem Assy failure
 Troubleshooting
Step Check and measure Yes No
1
Check the power connection.
Does the error recur when the printer power is
turned off/on?
Go to step 2 End
2
Check for the firmware.
Check whether or not the firmware is the latest
version using the Adjustment program.
Go to step 3
Update the
firmware.
(If firmware
cannot be
updated,
contact the
EPSON
Service
Department.)
3
Visually check for the IS Scale.
Check the dirt on the IS Scale, and make sure there
is no problem.
Go to step 4
Clean the IS
Scale.
(Replace the
Inksystem
Assy if
cleaning is
difficult.)
4
Replace the Inksystem Assy.
Does the error occur after replacing the Inksystem
Assy?
Contact the
EPSON
Service
Department.
End
Step Check and measure Yes No
1
Visually check the gears of Inksystem Assy.
Is there no foreign object on the gears?
Replace the
Inksystem
Assy.
(If the trouble
is not
resolved,
contact the
EPSON
Service
Department.)
Remove the
foreign
object.

Epson WF-C5790 Specifications

General

Print Resolution	4800 x 1200 dpi
Duplex Printing	Yes
Paper Capacity	250 sheets
Monthly Duty Cycle	Up to 45, 000 pages
Display	4.3" color touchscreen
Functions	Print, Copy, Scan, Fax
Output Capacity	150 sheets
Scan Resolution	1200 x 2400 dpi
ADF Capacity	50 sheets
Ink Type	DURABrite Ultra pigment ink
Ink Cartridge Configuration	4 individual ink cartridges (Black, Cyan, Magenta, Yellow)
Print Technology	PrecisionCore
Print Speed (Black)	24 ppm (ISO)
Print Speed (Color)	24 ppm (ISO)
Connectivity	USB, Ethernet, Wi-Fi, Wi-Fi Direct
Mobile Printing	Apple AirPrint, Google Cloud Print
Scanner Type	Color flatbed
Fax Speed	33.6 Kbps
Paper Sizes	A4, A5, A6, B5, Letter, Legal, Executive