EXFO Optical Xplorer OX1 User Manual

Troubleshooting
170 OX1
Solving Common Problems
My unit does not
connect to the wireless
network that I choose
from the list of
configured networks.
There is a connection
problem with the
network.
 Ensure that the Wi-Fi
connection is enabled on your
unit (see Enabling or Disabling
the Wireless Communication
on page 146).
 In the case of a secured
network, ensure that the right
password has been entered
and that it has not changed
since the initial configuration of
this network. You will have to
re-enter the password or
update it using the OX1 tool in
the TestFlow mobile application
(see Working With a Wireless
Network on page 150).
 Ensure that the network is
working normally.
My unit cannot connect
to a Wi-Fi network even
though I have
configured all
parameters correctly.
Since every network has
its own specifications,
there may be elements
that are not compatible
with your unit.
Configure a Wi-Fi hotspot on a
smart device or a laptop that you
will use to give your unit access a
wireless network.
When it is done, add this Wi-Fi
hotspot to the list of configured
networks as you would with any
Wi-Fi networks (see Configuring a
Wireless Network on page 153).
On the screen of my
computer, in Device
Manager, “unknown
device” is displayed
when I connect a USB
cable between the unit
and the computer.
The USB port is intended
for the connection of the
provided USB power
adapter. For more
information, see Power
Sources on page 6.
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Problem Possible Cause Solution

EXFO Optical Xplorer OX1 Specifications

General

Brand	EXFO
Model	Optical Xplorer OX1
Category	Measuring Instruments
Language	English