13 Troubleshooting
NOTE: For information about troubleshooting ThermaCAM Connect 3 installations, see section 7.4.2
– Troubleshooting on page 29.
SolutionPossible reasonProblem
Press ON/OFF to switch on
the camera.
The camera may have been switched off
automatically due the settings in the
Power setup dialog box.
The LCD on the remote
control, or the viewfinder,
displays no image at all.
Press ON/OFF to switch on
the camera.
The LCD may have been switched off
automatically due to the settings in the
Power setup dialog box.
Verify that the connector
on the remote control ca-
ble is properly inserted.
The connector on the remote control ca-
ble may not be properly inserted into the
remote control connector camera.
Insert a fully charged bat-
tery.
There is no battery in the battery compart-
ment.
Charge the battery.There is a battery in the battery compart-
ment, but the battery is depleted.
Verify that the power sup-
ply connector is properly
inserted.
If you are using the power supply, the
power supply connector may not be
properly inserted into the power connec-
tor on the camera.
Verify that the mains plug
is properly plugged in.
If you are using the power supply, the
mains plug may not be properly plugged
in into a mains supply.
Verify that the mains ca-
ble is properly plugged in.
If you are using the power supply, the
mains cable may not be properly
plugged in into the power supply.
62 Publ. No. 1 557 536 Rev. a35 – ENGLISH (EN) – January 20, 2004
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