Fax
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Fax
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prints a Transmission Report when fax transmission completes successfully, and prints a
Transmission Report - Job Undelivered when fax transmission ends unsuccessfully.
To confirm Internet Fax transmission results, the following two types are available: [Read
Receipts] and [Delivery Receipts]. Selecting [Delivery Receipts] allows you to check whether
or not the Internet Fax you sent was delivered successfully to the recipient’s folder.
Selecting [Read Receipts] allows you to check whether or not the Internet Fax you sent was
correctly delivered and the attached files were correctly processed.
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The optional component is required to use the Read Receipts and Delivery Receipts features. For information,
contact our Customer Support Center.
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Read Receipts (MDN) and Delivery Receipts (DSN) are available when the recipient’s machine supports MDN
and DSN, respectively.
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You can select either [Read Receipts] or [Delivery Receipts] in the System Administration mode. For more
information, refer to "Tools" > "Fax Service Settings" > "Internet Fax Control" > "Delivery Confirmation
Method" in the Administrator Guide.
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You can only use the Delivery Receipts (DSN) feature to check the delivery of e-mail to servers that support
this feature. Furthermore, if any of the e-mail servers on the transmission route do not support DSN, you
cannot verify the delivery of the e-mail, even if the e-mail has been delivered successfully. For this reason, the
result of the Delivery Receipts may differ from the actual delivery status.
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If [Confirmation Options] is set to [On] and the transmission completes unsuccessfully, a Transmission Report
- Job Undelivered will be printed.
The following procedure uses the Read Receipts feature as an example. The procedure is
the same for the Delivery Receipts feature.
1 Select [Acknowledgement Report].
2 Select any option.
Confirmation Options
Off
No Transmission Report is printed.
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