10
Installation Overview...................................................................................................................................................439
Enabling Authentication.............................................................................................................................................439
Changing the Default Authorization Group Settings .....................................................................................442
Creating an Authorization Group............................................................................................................................443
Configuration for IC Card Reader (Optional) ...................................................................444
Step 1 Preparations ......................................................................................................................................................444
Step 2 Logout Method Using the Smart Card ...................................................................................................445
Step 3 Registering Smart Card Information ......................................................................................................445
Configuration for Account Administration ....................................................................... 446
Step 1 Selecting an Accounting Type ...................................................................................................................446
Step 2 Registering User Information ....................................................................................................................446
User Authentication Operations........................................................................................... 448
Authenticating Login Users.......................................................................................................................................448
Changing Passcode.......................................................................................................................................................449
15 Problem Solving..................................................................................451
Troubleshooting..........................................................................................................................452
Machine Trouble......................................................................................................................... 453
Image Quality Trouble ............................................................................................................. 458
Trouble during Copying............................................................................................................ 464
Unable to Copy...............................................................................................................................................................464
The Copy Result is Not What was Expected.......................................................................................................465
Trouble during Printing ............................................................................................................ 468
Unable to Print ...............................................................................................................................................................468
The Print Result is Not What was Expected........................................................................................................469
Trouble during Faxing............................................................................................................... 471
Sending Problems..........................................................................................................................................................471
Receiving Problems.......................................................................................................................................................475
Trouble during Scanning.......................................................................................................... 481
Unable to Scan with the Machine ..........................................................................................................................481
Unable to Import Scanned Documents to the Computer ............................................................................482
Unable to Send a Scanned Document over the Network (FTP/SMB) ......................................................482
Unable to Send E-mail.................................................................................................................................................484
The Image is not What was Expected ..................................................................................................................484
Network-related Problems....................................................................................................... 486
When using SMB............................................................................................................................................................486
When using TCP/IP .......................................................................................................................................................486
CentreWare Internet Services Problems ..............................................................................................................488
E-mail Features Problems...........................................................................................................................................489
Internet/Intranet Connection Problems ..............................................................................................................489
IPv4 and IPv6 Connection Problems .....................................................................................................................491
Media Print - Text Trouble ...................................................................................................... 494
Media Print - Photos Trouble.................................................................................................. 495
Error Code...................................................................................................................................... 496
Other Errors ......................................................................................................................................................................611
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