Error Code
505
Problem Solving
15
016-461
[Cause] When [Assurance Level] under the [Transfer Image Log] is set to
[High], you may not be able to create a new job because of a
restriction resulting from the congestion of unforwarded image
logs.
[Remedy] Confirm the status of the server managing the image logs and
the network status, and eliminate the source obstructing image
log forwarding to the image log server.
Take one of the following measures:
z
Confirm the forwarding settings, and then forward all un-
forwarded logs.
z
Change the [Assurance Level] to [Low]. In this case, the
image logs may not be forwarded and may be deleted
successively.
When using the Image Log Kit (PostScript), and you switch the
machine power off and then on, or when the machine restarts
automatically, switch off the machine power, make sure that
the touch screen is blank, and then switch on the machine
power.
016-500
016-501
016-502
[Cause] An error occurred.
[Remedy] Switch off the machine power, make sure that the touch screen
is blank, and then switch on the machine power. If the same
message is displayed again, contact our Customer Support
Center.
016-503
[Cause] Unable to resolve the SMTP server name when sending.
[Remedy] Check on CentreWare Internet Services whether the SMTP
server settings are correct. Also, confirm whether the DNS server
settings are correct.
016-504
[Cause] Unable to resolve the POP3 server name when sending.
[Remedy] Check on CentreWare Internet Services whether the POP3 server
settings are correct. Also, confirm whether the DNS server
settings are correct.
016-505
[Cause] Unable to log into the POP3 server when sending e-mail.
[Remedy] Check on CentreWare Internet Services whether the user name
and password used on the POP3 server are correct.
016-506
[Cause] Unable to write the image log because the image log storage
space is insufficient on the machine.
[Remedy] Execute the job again. If the error still is not resolved, take one
of the following measures:
z
Delete unnecessary image logs
z
Change the [Assurance Level] for image logs to [Low]
In this case, the contents of the logs are not secured.
016-507
[Cause] When using the Image Log Control feature, failed to forward
the image log to the server.
[Remedy] Either set the forwarding rule for image logs from the server to
the machine, or set [Transfer Image Log] to [Disabled].
016-508
[Cause] When using the Image Log Control feature, failed to forward
the image log to the server.
[Remedy] Set the forwarding rule for image logs from the server to the
machine.
Error Code
Cause and Remedy
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