Appendix B: Safety and regulatory compliance information
Waste Electrical and Electronic Equipment (WEEE)
Review the European Union’s Waste Electrical and Electronic Equipment Directive.
European Parliament and the Council of the European Union’s WEEE Directive (2002/96/EC) came into
force on August, 2005 and were more recently amended in July, 2012. This directive encourages the
reuse, recycling, and recovery of WEEE and to improve the environmental performance of all operators
involved in the life cycle of electrical and electronic equipment, especially those dealing with WEEE.
Harmonic ensures that all requirements for registration, reporting, design and data tracking are complied
with to meet the objectives of the WEEE directive.
For more information, please visit the WEEE directive page at the official EU website: http://ec.europa.eu/
environment/waste/weee/legis_en.htm
WEEE Take-back Request Program
In order to assist EU member states to preserve, protect and improve the quality of the environment,
protect human health and utilize natural resources prudently and rationally, Harmonic strives to recycle in
compliance with the WEEE Directive any of its products that cannot be re-used.
Harmonic's customers should:
• Not discard equipment in household or office garbage
• Arrange proper recycling of unneeded equipment. For the take-back of Harmonic equipment,
customers must:
◦ Collect the information required to complete Harmonic's WEEE Take-Back Request form
◦ Complete and submit the online WEEE Take-Back Request form. Please note that forms must be
fully completed in order to prevent process delays
◦ Receive instant online confirmation indicating the reference number
◦ Receive the End of Life (EOL) asset return authorization number and instruction for EOL asset
return
• Not ship EOL product to Harmonic without a Harmonic-provided EOL asset return authorization
number
The crossed-out wheeled bin symbol on a Harmonic-branded commercial product indicates that the
product should not be disposed of along with municipal waste, but Harmonic invites our customers to
return the product to us under Harmonic’s WEEE Take-Back program for product disposal.
Harmonic will pay for the cost of shipping and will provide a Certificate of Recycling or a Certificate
of Destruction upon request. For more information on collection, reuse and recycling or to initiate the
WEEE take-back process, please complete the form at http://www.harmonicinc.com/webform/weee-
takeback-request or contact Harmonic Technical Assistance Center (TAC) or email RMA team at
rma.emea@harmonicinc.com.
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