Appendix A
Contacting Harmonic technical support
• Harmonic Technical Assistance Center contact information
• Harmonic corporate contact information
Harmonic Technical Assistance Center contact information
A list of phone numbers, e-mail addresses, and important links for the Harmonic Technical Assistance
Center (TAC).
Table A-1: Harmonic Technical Assistance Center phone numbers and email addresses
Region Telephone Technical
Support
Email
Americas 888.673.4896
(888.MPEG.TWO)
408.490.6477
support@harmonicinc.com
Europe, the Middle East and
Africa (EMEA)
+44.1252.555.450 emeasupport@harmonicinc.com
India +91.120.498.3199 apacsupport@harmonicinc.com
China — chinasupport@harmonicinc.com
Japan +81.3.5614.0524 japansupport@harmonicinc.com
Asia Pacific (APAC) – Other
Territories
+852.3184.0045
+65.6542.0050
apacsupport@harmonicinc.com
Support URLs
Report an Issue Online: https://www.harmonicinc.com/technical-support/report-issue/
Technical Support: https://www.harmonicinc.com/technical-support/
Download software and documents from the cOS Portal
https://cableos.harmonicinc.com/signin
Contact Harmonic Technical Publications
techdocs@harmonicinc.com
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