10515-0372-4200, Rev. R
97
6. Green OTAR Icon – OTAR is registered, all is well.
- If update fails, verify you are in range of the tower and the KEK is correct.
7. Blue OTAR Icon – OTAR is attempting to rekey.
- If rekey fails, verify you are in range of the tower and the KEK is correct.
9. TECHNICAL ASSISTANCE
The Technical Assistance Center's (TAC) resources are available to help with overall system operation,
maintenance, upgrades and product support. TAC is the point of contact when answers are needed to
technical questions.
Product specialists, with detailed knowledge of product operation, maintenance and repair provide
technical support via a toll-free (in North America) telephone number. Support is also available through
mail, fax and e-mail.
For more information about technical assistance services, contact your sales representative, or contact the
Technical Assistance Center directly at:
North America: 1-800-528-7711
International: 1-434-385-2400
Fax: 1-434-455-6712
E-mail: PSPC
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tac@harris.com