HIKVISION iDS-9000HQHI-M8/S Series - Why Is There no Recorded Video after the Motion Detection Is Set; Why Is the Device Not Able to Control PTZ Camera Via Coaxitron; Why Does the PTZ Seem Unresponsive Via RS-485

Soluon
1. If it makes connuous beeps, and your device's front panel is removable, ensure the front panel
is fastened.
2. If it makes
non-connuous beeps (3 long, 2 short), take HDD error as an example, check if the
device has installed HDD. If not, you can go to System → Event → Normal Event → Excepon ,
and uncheck Event Hint Conguraon to disable HDD error event hint.
Check if the HDD is
inialized. If not, go to Storage > Storage Device to inialize the HDD.
Check if the HDD is broken. You can change it, and try again.
13.5.13 Why is there no recorded video aer the moon detecon is set?
Reason
1. The recording schedule is incorrect.
2. The
moon detecon event seng is incorrect.
3. HDD excepon.
Soluon
1. The recording schedule is setup correctly by following the steps listed in Conguring Record/
Capture Schedule.
2. The
moon detecon area is congured correctly. The channels are being triggered for moon
detecon (See Conguring Moon Detecon).
3. Check if the device has installed HDD.
Check if the HDD is inialized. If not, go to Storage > Storage Device to inialize the HDD.
Check if the HDD is broken. You can change it, and try again.
13.5.14 Why is the device not able to control PTZ camera via coaxitron?
Reason
1. The camera does not support coaxitron.
2. The coaxitron protocol is incorrect.
3. The signal is
aected by video opcal transceiver.
Soluon
1. Ensure the video input signal is HDTVI, and the camera supports coaxitron.
2. Ensure coaxitron protocol parameters are correct, such as baud rate and address.
3. Remove the video
opcal transceiver, and try again.
13.5.15 Why does the PTZ seem unresponsive via RS-485?
Digital Video Recorder User Manual
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