IBM System x3750 M4 User Manual

Chapter 3. Configuration information
and instructions ..........137
Updating the firmware ..........137
Configuring the server ..........138
Using the ServerGuide Setup and Installation
CD................140
ServerGuide features .........140
Setup and configuration overview ....141
Typical operating-system installation . . . 141
Installing your operating system without
using ServerGuide..........141
Using the Setup utility .........142
Starting the Setup utility .......142
Setup utility menu choices .......142
Passwords ............147
Using the Boot Manager.........149
Starting the backup server firmware.....149
The UpdateXpress System Pack Installer . . . 150
Using the integrated management module. . . 150
Using the remote presence and blue-screen
capture features ..........151
Obtaining the IMM host name......152
Obtaining the IP address for the IMM . . . 153
Logging on to the IMM web interface . . . 153
Logging on to the IMM CLI interface using
telnet ..............154
Logging on to the IMM CLI interface using
SSH..............154
Using the embedded hypervisor ......155
Configuring the Ethernet controller .....156
Enabling Features on Demand Ethernet software 156
Enabling Features on Demand RAID software 156
Configuring RAID arrays ........156
IBM Advanced Settings Utility program . . . 157
Updating IBM Systems Director ......157
Updating the Universal Unique Identifier and
DMI/SMBIOS data ..........158
Locally: Keyboard Controller Style (KCS) . . 159
Locally: LAN over USB ........160
Remotely over a LAN ........161
Chapter 4. Troubleshooting .....163
Start here...............163
Diagnosing a problem .........163
Undocumented problems ........166
Service bulletins ............166
Checkout procedure ...........166
About the checkout procedure.......166
Performing the checkout procedure .....167
Diagnostic tools ............168
Light path diagnostics .........170
Light path diagnostics LEDs ......174
Power-supply LEDs .........179
Fan LEDs.............180
PCIe riser card LEDs .........181
Event logs .............181
Viewing event logs through the Setup utility 182
Viewing event logs without restarting the
server ..............182
Clearing the error logs ........184
POST ...............184
IBM Dynamic System Analysis ......185
DSA editions ...........186
Running the DSA Preboot diagnostic
programs.............187
Diagnostic text messages .......187
Viewing the test log results and transferring
the DSA collection..........188
Automated service request (call home) .....188
IBM Electronic Service Agent .......188
IMM first failure data capture (FFDC) feature 188
Capturing the FFDC log using the IMM Web
Interface .............189
Capturing the FFDC log using IMM CLI
commands ............189
Capturing the FFDC log using IPMI
commands ............189
Error messages .............190
Troubleshooting by symptom ........190
CD/DVD drive problems ........191
Hypervisor problems ..........192
General problems ...........192
Hard disk drive problems ........193
Intermittent problems .........196
Keyboard, mouse, or pointing-device problems 196
Memory problems...........198
Microprocessor problems ........199
Monitor and video problems .......199
Optional-device problems ........201
Power problems ...........202
Serial-device problems .........203
ServerGuide problems .........203
Software problems...........205
Universal Serial Bus (USB) port problems . . . 206
Video problems............206
Solving power problems..........206
Solving Ethernet controller problems .....207
Solving undetermined problems .......208
Problem determination tips.........209
Recovering from a UEFI update failure or UEFI
image corruption ............210
Automated boot recovery (ABR) .......212
Nx boot failure .............213
Chapter 5. Parts listing, System x3750
M4 Types 8722 and 8733 ......215
Replaceable server components .......215
Consumable parts ...........220
Structural parts............220
Power cords..............222
Chapter 6. Removing and replacing
components ............225
Returning a device or component ......225
Removing and replacing server components . . . 225
Removing and replacing consumable parts . . 226
Removing and replacing structural parts . . . 226
Removing the server top cover .....226
Replacing the server top cover .....227
Removing the bezel .........228
iv System x3750 M4 Types 8722 and 8733: Installation and Service Guide

IBM System x3750 M4 Specifications

General

Brand	IBM
Model	System x3750 M4
Category	Server
Language	English