Ice vulcan User Manual

6-20 Troubleshooting
Rev AA
ICE Vulcan Service Manual
Error
No.
Error Description
Remedial Actions
Status
E5013
IntegraLabelDrive
‘Label Drive Fault’ -
The label drive fault
may be caused by a
faulty main circuit
board, or the label
drive circuit board, or
the connections
between the two
boards.
• Power off the machine and check the
con- nections between the two boards,
then re- try.
• If the problem persists, please call your
local service representative. The machine
will not run until this fault is resolved.
Fault
E5020
IntegraLabelFeed
‘Label Feed Fault’ -
The sensor LED should
be RED if no labels
present, GREEN if
labels are present and
BRIGHT GREEN if the
gap between labels is
at the sensor.
• The sensor LED will be FLASHING RED if
the labels and ribbon is detected by the sen-
sor. You can also view the sensor state at
Tools > Diagnostics > Printhead > Inputs.
• If the problem persists, replace the
label sensor or call your local service
representa- tive. The machine will not run
until this fault is resolved. Once resolved and
ready, press the ‘Clear’ button below.
Fault
E5021
IntegraRibbonDriveT-
emperatureShutdow
n ‘Ribbon Drive Fault’
- The ribbon drive
fault may be caused
by a faulty main
circuit board, or the
ribbon motors, or the
connec- tions
between them.
• Power off the machine and check the
con- nections, then re-try.
• If the problem persists, please call your
local service representative. The machine
will not run until this fault is resolved. Once
resolved and ready, press the ‘Clear’ button
below.
Fault
E5023
IntegraRibbonDrive-
ShortToGround
‘Ribbon Drive Fault’ -
The ribbon drive fault
may be caused by a
faulty main circuit
board, or the ribbon
motors, or the
connec- tions
between them.
• Power off the machine and check the
con- nections, then re-try.
• If the problem persists, please call your
local service representative. The machine
will not run until this fault is resolved. Once
resolved and ready, press the ‘Clear’ button
below.
Fault
E5024
IntegraRibbonDriveO-
penCircuit
‘Ribbon Drive Fault’ -
The ribbon drive fault
may be caused by a
faulty main circuit
board, or the ribbon
motors, or the
connec- tions
between them.
• Power off the machine and check the
con- nections, then re-try.
• If the problem persists, please call your
local service representative. The machine
will not run until this fault is resolved. Once
resolved and ready, press the ‘Clear’ button
below.
Fault
Table 6-5: CLARiTY Error Messages (Continued)

Ice vulcan Specifications

General

Brand	Ice
Model	vulcan
Category	Label Maker
Language	English