Ice vulcan User Manual

6-20 Troubleshooting
Rev AA
ICE Vulcan Service Manual
Error
No.
Error Description
Remedial Actions
Status
E5025
IntegraRibbonPullTh-
rough
‘Ribbon Feed Fault’ -
This fault may be
due to momentary
adhe- sion of the
ribbon to the label,
which can be caused
if printhead
pressure and
darkness are set
excessively high.
• In turn, these may have been set too
high to overcome print quality problems
that may arise from a dirty printhead or an
old print- head that is due to be replaced.
• Please clean the printhead and check
that the darkness and printhead pressure
set- tings are nominal. Once resolved and
ready, press ‘Clear’ button and re-try.
• If the problem still persists, please call
your local service representative.
Fault
E5026
IntegraRibbon-
PathInterference
‘Ribbon Feed Fault’ -
This fault may be
caused by an object
obstructing or
chang- ing the
ribbon path - check
that the ribbon path
is correct and that
the rollers can
rotate freely
without obstruc-
tion.
• This fault may also be due to a fault
with the ribbon roller sensor. Check this
sensor at Tools > Diagnostics > Printhead >
lnputs. Once resolved and ready, press
‘Clear’ but- ton and re-try.
• If the problem still persists, please call
your local service representative.
Fault
E5027
IntegraRibbonRemov
al No Ribbon’ - If
there is no ribbon
because you wish to
run the machine with
direct-thermal labels,
please configure the
machine for this
mode of operation.
• If this fault persists when there is
ribbon fit- ted correctly, it may be due to a
ribbon roller sensor fault. Check this
sensor at Tools > Diagnostics > Printhead >
lnputs. Once resolved and ready, press
‘Clear’ button and re-try.
• If the problem still persists, please call
your local service representative.
Fault

Ice vulcan Specifications

General

Brand	Ice
Model	vulcan
Category	Label Maker
Language	English