What does 'Trx. Log Full' mean on Inepro PayCons display?
The message 'Trx. Log Full' on the Inepro PayCon display means: * The PayCon is storing transactions internally until it can send them to the server. Restore the connection to the server to resolve this.
What does 'Ch.Resp.Error' mean on Inepro terminal?
The message 'Ch.Resp.Error' stands for Challenged Response Error and can indicate: * A version conflict. Update the PayCon firmware. * Routing over NAT. Update the PayCon firmware.
What to do if Inepro User can not get access to a room?
If a user cannot access a room or building they should have access to: * The Access Rules might be set incorrectly. Go to the 'Advanced -> Effective Rules' menu to review them. * Check if the card can be read in other Terminals.
Why User Name on Inepro Client doesn't match my Account name?
If the User Name on the Inepro Client doesn't match your Account or login name: * The login name in the Inepro Back Office Suite might be linked to a different User. Check if the User field in the Account is set to the correct User.
What to do if 'No print jobs available' appears on Inepro PayCon?
If the Inepro PayCon displays 'No print jobs available' after presenting your card: * The card number might be incorrect or not linked to the User in the database. Check whether the card is linked to the correct user.
What to do if a new card will have to be created for this user?
If a new card needs to be created for a user: * Link it to the correct user now, because the card has not been created correctly.
Provides an overview of the Inepro Back Office Suite and its modules, outlining their functions.
Details the installation steps for administrative terminals, card printers, license boxes, and other devices.
Covers software installation prerequisites, recommended work plan, and wizard steps.
Guides through determining the system model and network configuration for IBOS.
Details various network setups, including stand-alone, central server, and multi-site configurations.
Covers the setup of Administrative PayCon and Card Printers for the system.
Details how to assign authorization rights and manage user profiles within the system.
Explains how to manage users, create, print, and replace cards and tags.
Covers configuration of accounts, tags, products, prices, templates, sites, and devices.
Details how to customize the user interface, including toolbars and panels.
Covers global and per-server settings for modules like AbsencePRO, DocuPRO, PayCon, and AccessPRO.
Explains how to create and manage discounts, permissions, and their order of application.
Details enabling reload functions and linking accounts/tags to users.
Provides instructions for replacing servers and updating IP addresses and hostnames.
Covers manual user data insertion and removal from the system.
Explains importing user data via CSV, LDAP, and manual entry.
Details configuring terminals, PayCons, DocuPRO devices, copiers, and vending machines.
Covers scheduling balance adjustments for users, accounts, or departments.
Explains how to schedule tasks, such as report generation and data imports.
Provides solutions for common problems, errors, and system behavior issues.
Defines key field names and provides a glossary of terms used in the manual.
Lists the order numbers for discount combinations to manage their application.
Presents flowcharts illustrating system processes like the Output Manager.
General| Manufacturer | Inepro |
|---|---|
| Functionality | Management, monitoring and reporting of transactions, users, devices and cashless payments |
| Compatibility | Various payment terminals and systems |
| Features | User management, transaction reporting |
| Integration | API integration with other systems |
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