Intermec PC43t User Manual

Chapter 5 — Troubleshoot the Printer
104 PC23 and PC43 Desktop Printer User Manual
The printer is connected to a
serial port on my PC, but the
printer is not working.
Try these possible solutions:
• Make sure the serial port settings are
configured correctly.
• Make sure that the serial cable pin outs
are correct and that the cable is not
damaged.
• If you have the Intermec Windows
driver for an RS-232 printer installed
on your PC, uninstall the driver.
The printer is connected to my PC
using a virtual COM port, and
printing stops. But, there are no
errors to indicate that something
is wrong.
Make sure that bidirectional support is
disabled. From the printer properties
dialog box, click the Ports tab, and then
clear the Enable bidirectional
supportcheck box.
The printout is weak. Try these possible solutions in order:
• Make sure that your media setting is
appropriate for the type of media you
are using.
• The contrast may be too low. Increase
the contrast.
• Replace the printhead.
There are weak spots on the
printout.
Try these possible solutions in order:
• There may be foreign particles on the
media. Clean or replace the media.
• Make sure that your media and ribbon
are compatible.
• Make sure that you are using high
quality media and ribbon.
• The contrast may be too low. Increase
the contrast.
Problems and Possible Solutions (Continued)
Problem Possible Solution

Intermec PC43t Specifications

General

Color	No
Print technology	Thermal transfer
Maximum resolution	203 x 203 DPI
Maximum print height	- mm
Maximum printing width	106 mm
Internal memory	128 MB
Built-in barcodes	AZTECCODE, Code 49, Data Matrix, EAN128, EAN13, EAN8, MaxiCode, MicroPDF417, PDF417, POSTNET, QR Code
Page description languages	IPL, XML, ZPL
Display	LCD
Product color	Black
Display resolution	480 x 234 pixels
Wi-Fi	-
USB port	Yes
Optional connectivity	Bluetooth, Ethernet, Wireless LAN
USB 2.0 ports quantity	1
Connectivity technology	Wired & Wireless
Maximum label width	118 mm
Maximum label length	1.727 m
Maximum roll diameter	127 mm
Input current	1.5 A
AC input voltage	100 - 240 V
AC input frequency	50 - 60 Hz
Sustainability certificates	ENERGY STAR
Operating temperature (T-T)	5 - 40 °C
Storage relative humidity (H-H)	10 - 80 %

Weight and Dimensions

Depth	281 mm
Width	210 mm
Height	182 mm
Weight	2700 g