Intermec PC43t User Manual

Chapter 5 — Troubleshoot the Printer
PC23 and PC43 Desktop Printer User Manual 105
The printout is dark or there is
excessive bleeding on the media.
Try these possible solutions in order:
• Make sure your media setting is
appropriate for the type of media you
are using.
• The contrast may be too high.
Decrease the contrast.
• The printhead voltage may be
incorrect or the energy control may be
faulty. For help, contact your Intermec
representative.
There are dark lines along the
media path.
The printhead may be dirty. Clean the
printhead.
There are white vertical lines on
the printout.
Try these possible solutions in order:
• The printhead may be dirty. Clean the
printhead.
• There may be missing dots on the
printhead. Replace the printhead.
Part of a dotted line is missing. Try these possible solutions in order:
• The printhead may be failing. Replace
the printhead.
• The strobe signal may be failing. For
help, contact your Intermec service
representative.
The inner edge of the printout is
missing.
Try these possible solutions in order:
• The media may not be properly
installed or aligned. Reload the media.
• The media margin or X-start
parameter may be set too low. Increase
the setting.
The content on my printout is
compressed.
The print speed may be too high. Lower
the print speed.
Nothing shows up on my thermal
transfer printout.
The ink-coated side of the ribbon may not
be facing the media. Reload the ribbon.
When I feed or print a label, the
ribbon is not taken up. Instead, it
spills out the front of the printer.
Make sure the Print Method is set to
Ribbon (TTR).
Problems and Possible Solutions (Continued)
Problem Possible Solution

Intermec PC43t Specifications

General

Color	No
Print technology	Thermal transfer
Maximum resolution	203 x 203 DPI
Maximum print height	- mm
Maximum printing width	106 mm
Internal memory	128 MB
Built-in barcodes	AZTECCODE, Code 49, Data Matrix, EAN128, EAN13, EAN8, MaxiCode, MicroPDF417, PDF417, POSTNET, QR Code
Page description languages	IPL, XML, ZPL
Display	LCD
Product color	Black
Display resolution	480 x 234 pixels
Wi-Fi	-
USB port	Yes
Optional connectivity	Bluetooth, Ethernet, Wireless LAN
USB 2.0 ports quantity	1
Connectivity technology	Wired & Wireless
Maximum label width	118 mm
Maximum label length	1.727 m
Maximum roll diameter	127 mm
Input current	1.5 A
AC input voltage	100 - 240 V
AC input frequency	50 - 60 Hz
Sustainability certificates	ENERGY STAR
Operating temperature (T-T)	5 - 40 °C
Storage relative humidity (H-H)	10 - 80 %

Weight and Dimensions

Depth	281 mm
Width	210 mm
Height	182 mm
Weight	2700 g