Intermec PC43t User Manual

Chapter 5 — Troubleshoot the Printer
106 PC23 and PC43 Desktop Printer User Manual
The ribbon breaks. Try these possible solutions in order:
• Make sure your media setting is
appropriate for the type of media you
are using.
• Make sure that the ribbon is fitted
correctly. Reload the ribbon.
• The energy control may be faulty. For
help, contact your Intermec Service
representative.
The Ethernet or wireless network
connection is not working
correctly.
Try these possible solutions:
• Make sure your network cable is
securely connected to your printer and
a straight “pin-to-pin” cable, not a
“crossover” cable.
• Make sure your PC is correctly
configured for and connected to your
network.
• Make sure your printer is correctly
configured for your network.
I cannot connect to the printer
web page.
If you are connecting your printer with a
crossover network cable, you may need to
disable the web browser’s proxy settings
on your computer to access the printer
web page.
The printer has RFID media
loaded, but it is not writing to the
tags.
After you load RFID media, restart the
printer to let the printer identify the
RFID media type or run the RFID
calibration wizard.
The RFID module is installed in
the printer, but “RFID” does not
appear in the menu.
The printer is not communicating
properly with the RFID hardware. For
help, contact your local Intermec
representative.
None of the RFID commands
work.
RFID is disabled. Enable RFID from the
web page or the Main Menu. Go to
Settings (Main Menu) or Configure
tab (web page) > System Settings >
Manage I/O.
Problems and Possible Solutions (Continued)
Problem Possible Solution

Intermec PC43t Specifications

General

Color	No
Print technology	Thermal transfer
Maximum resolution	203 x 203 DPI
Maximum print height	- mm
Maximum printing width	106 mm
Internal memory	128 MB
Built-in barcodes	AZTECCODE, Code 49, Data Matrix, EAN128, EAN13, EAN8, MaxiCode, MicroPDF417, PDF417, POSTNET, QR Code
Page description languages	IPL, XML, ZPL
Display	LCD
Product color	Black
Display resolution	480 x 234 pixels
Wi-Fi	-
USB port	Yes
Optional connectivity	Bluetooth, Ethernet, Wireless LAN
USB 2.0 ports quantity	1
Connectivity technology	Wired & Wireless
Maximum label width	118 mm
Maximum label length	1.727 m
Maximum roll diameter	127 mm
Input current	1.5 A
AC input voltage	100 - 240 V
AC input frequency	50 - 60 Hz
Sustainability certificates	ENERGY STAR
Operating temperature (T-T)	5 - 40 °C
Storage relative humidity (H-H)	10 - 80 %

Weight and Dimensions

Depth	281 mm
Width	210 mm
Height	182 mm
Weight	2700 g